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Survey ranks top 10 retailers for customer service
Washington - Amazon.com, Nordstrom and J.C. Penney are just a few of the retailers that made the grade on the list of the top 10 retailers for customer service as selected by shoppers in the sixth annual NRF Foundation/American Express Customers’ Choice survey.
The survey, which asked 9,291 shoppers which retailer provides the best customer service, was conducted by BIGresearch. In alphabetical order, the top 10 retailers for customer service are:
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Amazon.com
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J.C. Penney
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Disney Store has opened its largest and most ambitious store to date -- smack in the middle of Manhattan’s Times Square. The 20,000-sq.ft., two-level Disney emporium is about five times bigger than most Disney stores, with a layout that is divided by the company’s most popular franchises.