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News and analysis covering retail inventory issues in the store, distribution centers and fulfillment centers, including merchandise planning.

Nielsen: Sales are skyrocketing in these categories due to COVID-19

Consumer demand for key products is rising well into three-digit growth rates compared to 2019.

Walgreens storefront

Walgreens makes it easier for customers to shop without leaving their cars

Walgreens has expanded drive-thru shopping in an effort to promote social distancing amid the COVID-19 crisis. 

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Customers are shifting their preferences in which products they buy, and in what quantities, as a result of the ongoing COVID-19 pandemic.

A closer look at the recent Chain Store Age COVID-19 survey reveals some very specific areas where the pandemic is disrupting operations.

amazon mobile

Even Amazon is having trouble keeping certain items in stock.

Retailers experiencing product shortages in the wake of the COVID-19 pandemic need to use patience and strategy.


The largest retailer-owned hardware cooperative in the world is committing to a platform that supports POS, inventory and order management, and data analytics.

Walmart will reportedly purchase products by category, rather than by channel.


A specialty westernwear retailer is spurring growth by integrating new electronic data interchange (EDI) capabilities with its ERP platform.

A digitally native specialty retailer is seamlessly connecting brick-and-mortar employees with digital data.

Green Growth Brands is removing the need to physically locate, position and scan its products from source to store.

Diane von Furstenberg store interior

A luxury fashion brand is streamlining order management and customer service with iPhones.

Female shopper looking at cloud cart

Omnichannel retail is giving way to “no-channel” retail.

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