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New York City to require all stores to accept cash

The movement to ban cashless stores has gained an important new convert. The New York City Council approved legislation that prohibits stores, restaurants and other retail outlets from refusing to accept hard cash.

Home Depot worker

Home Depot gets an ‘A’  for climate action; energy use down 26%

The Home Depot has been recognized for its efforts to reduce its environmental impact and build a more sustainable future for consumers. CDP, an environmental impact non-profit, named The Home Depot to its Climate Change "A List. (Thousands of companies disclose data about their e

Amazon’s newest retail format is….

Amazon is back in the pop-up game. After closing all of 87 pop-up shops last year, the online giant has thrown its hat back in the ring. The company has opened five pop-ups in malls, according to a listing on its web site.

M&Ms store interior

Mars Retail Group is opening three new M&M’s “experiential” stores, including a 24,000-sq.-ft. flagship at Mall of America.


7-Eleven has passed a major milestone as it readies to enter a new global market.

A wide assortment of private label Macy’s products is now available on a popular online wedding planning site. 


One of the nation’s oldest fast-food chains has filed for bankruptcy protection. 


Fairway Market has filed for bankruptcy for the second time in four years.

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ExxonMobil hears need for streamlined pay-at-pump experience

ExxonMobil plans to introduce voice-based fuel payment.

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Making 'no-channel' retail a reality

Omnichannel retail is giving way to “no-channel” retail. While omnichannel refers to conducting retail consistently across disparate channels, I believe the industry is evolving into a new model I call no-channel.


NRF 2020: The year technology got practical

The most striking thing about the NRF 2020 Vision conference was the lack of striking things.


Guest Column: Experience Is the Retail Edge 

Retail industry analysts will look back at 2020 as a pivotal year for consumers and brands alike, as major shifts in technology and shopping behavior converge.  Significant improvements to the mobile shopping experience mean that the predicted “retail apocalypse” will actually look more lik


Commentary: How to comply with the CCPA — and why retailers’ reputations are at risk

With the California Consumer Privacy Act now in effect, it’s a must that merchants and retailers get fully compliant or face consequences in the form of steep fines and damaged reputations.

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