10/1/2019 — Chain Store Age's annual State of the Industry report examines the use of — and trends in — data in today's marketplace and the risks and rewards that come with managing data assets in the high-pressure retail environment.
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ExxonMobil plans to introduce voice-based fuel payment.
Omnichannel retail is giving way to “no-channel” retail. While omnichannel refers to conducting retail consistently across disparate channels, I believe the industry is evolving into a new model I call no-channel.
The most striking thing about the NRF 2020 Vision conference was the lack of striking things.
Retail industry analysts will look back at 2020 as a pivotal year for consumers and brands alike, as major shifts in technology and shopping behavior converge. Significant improvements to the mobile shopping experience mean that the predicted “retail apocalypse” will actually look more lik
With the California Consumer Privacy Act now in effect, it’s a must that merchants and retailers get fully compliant or face consequences in the form of steep fines and damaged reputations.
