Chain Store Age | The leading provider of retail news and analysis

FINANCE

Best Buy commits $44 million to expand college, career opportunities

Best Buy is expanding upon its efforts to support black, indigenous and people color (BIPOC) students.

REAL ESTATE

Amazon expands high-tech grocery format in Illinois

Amazon is opening its second Amazon Fresh grocery store in the state of Illinois.

SECURITY/RISK

Customer-Focused Cleaning: Disinfecting Strategies for Retailers in the Era of COVID-19

Retailers have always sought to provide a safe environment for their customers.

Why strong employee financial health improves your chain store — especially now

8/1/2020 — New research shows connection between employee financial wellness and chain store performance

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WORKFORCE

Workforce and Compliance Management in the Age of Disruption

COVID-19 has thrust retail store associates into a new, high-stakes environment, where they may feel overworked, uncomfortable, and unsure about their safety.

White Papers

3 Strategies to Make Omnichannel Retail Work for Your Stores

Curbside pickup and BOPIS were already gaining momentum before the pandemic, but with the disruption of COVID-19, they’re now critical to any retailer’s store operations strategy.

White Papers

Improving Store Execution and Communication in Times of Uncertainty

COVID-19 has caused great upheaval within the retail industry, dramatically changing customer expectations and requiring new safety rules and guidelines across all stores.

OPERATIONS / SUPPLY CHAIN

Instacart to lay off more than 1,800 as part of curbside changes

Instacart is introducing two new models for its Instacart Pickup curbside service, and will eliminate close to 2,000 in-store shopper positions as a result.

TECHNOLOGY

CSA Exclusive: EY sees permanent shifts in consumer behavior

Jeff Orshell, EY Americas consumer retail leader, recently shared his thoughts on how retail will continue evolving in 2021 and beyond, as the COVID-19 pandemic begins to subside.