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- 7/17/2026
How the beach boardwalk exemplifies three key retail trends
Summer is here and it’s time for my annual beach boardwalk-themed column. - 7/10/2026
Retailers need to optimize for AI search – here’s how
Strong placement in artificial intelligence search results is crucial – and the rules of the game are different than for traditional search engine optimization.
- 7/17/2026
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- 7/17/2026
How agentic commerce will test loyalty and returns
Who pushed the buy button? It’s an interesting question here in the early days of agentic commerce, especially as it pertains to returns and fraud. - 7/15/2026
Gen Z didn’t raise the bar for retailers, buy they are forcing them to adapt
When you spend as much time as I do talking with retailers, you start to see a pattern emerge for those struggling to connect with a younger audience.
- 7/17/2026


