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COVID-19: Latest Industry News

Stay up to date on the impact of the coronavirus on the retail industry and how the industry is navigating the crisis.


RH permanently cuts 440 employees, furloughs 2,300; cutting cap expenditures

The company formerly known as Restoration Hardware is tightening its belt.

coronavirus concept

Analysis: Younger shoppers shift e-commerce spend during COVID-19 pandemic

Consumers under 56 are focusing online purchases on certain categories as the COVID-19 outbreak continues.


Amazon is now accepting federal benefit payments for online grocery orders in the Midwest and South.

 Container Store

The Container Store (TCS) is minimizing brick-and-mortar shopping during the COVID-19 pandemic.

The Great American Takeout logo

A coalition of quick-service and fast-casual food chains is once again asking consumers to order meals – with an incentive.


Nordstrom announced the appointment of two new members to its board of directors.

Walmart social distancing

Walmart has taken additional steps to ensure the health and safety of its employees and customers during the COVID-19 crisis.

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Digital commerce companies offer local relief from COVID-19

There are some inspiring examples of how localized digital commerce can help retailers reach consumers during the COVID-19 pandemic.


CSA Exclusive: COVID-19 impacts retailers on products, personalization, people

A closer look at the recent Chain Store Age COVID-19 survey reveals some very specific areas where the pandemic is disrupting operations.


Expert Analysis: E-commerce storytelling to connect with customers

Anyone with an email address or Facebook account can see how hard brands are working to get their attention. 


Customer Growth Partners analyzes impact of COVID-19 on retail sectors

Since March 1, the entire retail sector has undergone a huge sea change, with several major sectors seeing severe declines in business, even before virtually all specialty apparel and department stores closed the week of March 15, along with many other specialty stores.

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