A recent Qualtrics XM Institute study found that organizations worldwide are putting $3.7 trillion annually at risk – a year-over-year increase of approximately $600 billion (19%) – due to bad customer experiences.

SpartanNash has plans to acquire another Midwestern grocery chain, which will grow its retail footprint by 33%.

Despite more than half of Halloween consumers saying they will forgo a purchase this year due to inflation, many are expecting to spend more than last year on the holiday.

Amazon Prime Big Deal Days may not have been quite so big for other retailers and brands.

Another annual seasonal shopping blockbuster is on the Amazon calendar.

True Value Company has filed for Chapter 11 bankruptcy protection with plans to sell itself to a rival.

Albertsons Companies has issued a recall for some of its private label meal solutions and store-made deli items.

Guess, Inc. is expanding its apparel recycling efforts with a new e-commerce initiative.

Major retailers including Walmart, Amazon and Home Depot are donating money and services to help victims of severe storms which have wracked the Southeast U.S.