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News and analysis on mobile retail tools and solutions.


Chick-Fil-A eliminates lines with new mobile service

A fast-casual chicken chain is rolling out a new in-store mobile ordering feature.

Facial Recognition Payment Technology

Chinese consumers have new North American payment option

North American retailers can securely speed up AliPay and WeChat Pay transactions.

A regional mid-Atlantic grocer is offering its own paid unlimited delivery service.

A global fashion brand is managing its e-commerce and marketing on a single artificial intelligence (AI)-based platform.

The Vitamin Shoppe is integrating technology with customer-friendly store design.

The CVS Health MinuteClinic retail medical clinic is providing video visits to more consumers.

Macy’s is focusing on its brick-and-mortar experience as part of a broader omnichannel effort.

Michaels Store

Shoppers at Michaels Stores have a new omnichannel activity to pursue.

Store associate

Store associates are rapidly gaining the ability to provide shoppers with omnichannel services.

BoxyCharm model

BoxyCharm is letting customers try on products without opening the box.

Giant Food Stores is expanding its Giant Choice Rewards loyalty program to all stores.

Chipotle storefront

Chipotle Mexican Grill is connecting the digital and in-store sides of the customer experience.


McDonald’s has introduced on-demand delivery in New York City and the tri-state area.

Goat is providing a realistic mobile try-on experience with augmented reality.

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