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News and analysis on brick-and-mortar retail store and online retail operations, including inventory, supply chain, security, payment systems and workforce issues.

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Survey: Retailers struggle with omnichannel growth

Retailers are aware of sharp increases in BOPIS and curbside pickup orders, but are falling behind in their response.

Amazon opens its first brick-and-mortar store outside the U.S.

Amazon is reportedly bringing its Amazon Go self-checkout convenience/grocery store concept to the U.K., under a new name.

eyemart express fitting

A Dallas-based value optical chain is launching a flexible payment option in its stores across the nation by the end of March.

Safeway Tortoise

Regional grocery chain Safeway is the latest retailer to test an autonomous delivery robot. Safeway parent Albertsons Cos. is partnering with Tortoise, an automated last-mile logistics company, to pilot its remote-controlled, zero-emission delivery cart in Northern California.

Document signing with money

Amazon, the 800-pound gorilla of online retailers, negotiates with vendors every day.  Vendors can face Amazon from a position of strength…if they prepare properly.

Failed deliveries are a near-universal issue for e-commerce retailers, and customers aren’t happy.

Walmart will spend $350 billion in the next 10 years on items made, grown or assembled in the U.S.

The Kroger Co. is holding firm to its nationwide mask mandate even as some states loosen their restrictions. 

The number one selling U.S. home furnishings retailer is continuing to offer online and in-store consumer financing.

A shipping giant is focusing on electric vehicles and sustainable facilities as key components of a plan to achieve carbon neutrality.

Two of the nation’s leading retail groups are reiterating their support for mask-wearing in the wake of several states dropping their mask mandates. 

New Zealand’s largest home improvement chain is streamlining enterprise communications to enhance store execution.

With COVID-19 immunizations underway, businesses in every industry are grappling with drafting and implementing vaccination policies.

Walmart is continuing its efforts to draw shoppers away from the Amazon Prime Now same-day delivery service.

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