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News and analysis on brick-and-mortar retail store and online retail operations, including inventory, supply chain, security, payment systems and workforce issues.

Home Depot launches skilled trades education initiative

The Home Depot is expanding its commitment to address the skilled labor gap with a new omnichannel job training and placement program.

Greendale Mall in Worcester could serve as the poster child for COVID-19’s acceleration of online shopping and demand for merchandise fulfillment services.

Leading retail chains including Neiman Marcus, Saks Off 5th, GameStop, and Express are adopting various omnichannel flex payment platforms.

Retailers including Best Buy support proprietary same-day delivery programs with the Shipt Driven service.

Most supply chain organizations are struggling with the ongoing impact of COVID-19.

Joyrun screen

Walmart is continuing to strengthen its in-house capability to deliver online orders. The discount giant is purchasing the talent, technology platform, and intellectual property of JoyRun, a Silicon Valley-based startup.

Employers in the U.S. are focused on the impact of the presidential election and extended remote work.

Black Friday weekend will be different this year, but retailers dismiss it at their peril.

Ahold Delhaize is putting money behind its promise to boost its omnichannel presence in the U.S.

Dollar General is increasing its bonus payouts to frontline workers as COVID-19 cases spike nationwide. 

The Kroger Co. is expanding its collaboration with online grocery retailer Ocado to deploy leading-edge automated supply chain technology to a new warehouse and across its physical stores.

Walmart is leveraging its vast brick-and-mortar network to bolster its capability to quickly deliver online holiday purchases.

Walmart is getting very “hands-on” for the 2020 holiday season in the services and products it provides.

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