News and analysis on brick-and-mortar retail store and online retail operations, including inventory, supply chain, security, payment systems and workforce issues.
COVID-19 has thrust retail store associates into a new, high-stakes environment, where they may feel overworked, uncomfortable, and unsure about their safety.
Curbside pickup and BOPIS were already gaining momentum before the pandemic, but with the disruption of COVID-19, they’re now critical to any retailer’s store operations strategy.
COVID-19 has caused great upheaval within the retail industry, dramatically changing customer expectations and requiring new safety rules and guidelines across all stores.
Lululemon Athletica and H-E-B are in the top 10 of an annual ranking of the 100 best places to work in the U.S., coming in at No. 8 and No.10 respectively.
Richard Armour, senior VP, e-commerce at The Michaels Companies, recently spoke with Chain Store Age about how the leading arts and crafts retailer quickly developed and introduced a wide variety of omnichannel offerings as COVID-19 necessitated store closings.
The J.C. Penney Co. Inc. is increasing its commitment to improve supply chain sustainability performance related to energy, water, and chemicals in 2021 and beyond.
