OPERATIONS / SUPPLY CHAIN

Michaels expands same-day delivery to Canada

The leading arts and crafts retailer in North America is making same-day delivery of online orders available at 100 stores across Canada.
Aldi competes with Amazon in in U.K. checkout-free store pilot

The fifth-largest supermarket retailer in the U.K. is the latest grocer to open a frictionless store in London.

NRF 2022: Key Takeaways from Retail Execs

C-suite-level executives from major retailers delved into many of the most pressing issues affecting retail at the NRF 2022 “Big Show.”
Deloitte: Key retail priorities for 2022 include employee retention

With great challenges, come new opportunities.
Rebag launches its first-ever rewards program

A leading luxury resale retailer is giving consumers added reasons to trade, sell and buy on its site and in its stores.
CSA Exclusive: Billionaire Zombies Club leader talks Web 3.0

Retailers can create entirely new revenue streams and discover new customers using Web 3.0 technologies such as non-fungible tokens (NFTs) and the metaverse.
Sheetz bases growth plans on demand planning foundation

A family-owned, mid-Atlantic restaurant and convenience chain is unifying key demand planning processes to support enterprise growth.
Walmart invites select Indian sellers to join U.S. marketplace

Walmart is expanding its India sourcing initiative as part of a new global drive to attract international sellers for its third-party online U.S. marketplace.
1-800-Flowers.com streamlines shopping, payment options

In time for Valentine’s Day, 1-800-Flowers.com is unveiling offerings including floral subscriptions and buy now, pay later.
Walmart to support e-commerce with new fulfillment center

Walmart is opening a fulfillment center in Mississippi in spring 2022.
Starbucks drops vaccine-or-test requirement; adds new COVID protocols

Starbucks has changed course on its vaccine mandate for employees.
Ikea Canada in big rollout of electric delivery trucks

The Canadian subsidiary of Swedish furniture giant Ikea is taking a step toward its goal of 100% zero-emission deliveries by 2025.
More Starbucks stores begin move to unionize — in the U.S. and Canada

The drive to unionize is hitting more Starbucks locations.
7-Eleven launches delivery subscription program

The country’s largest convenience retailer is offering no-fee delivery in less than an hour for a monthly price.

News and analysis on brick-and-mortar retail store and online retail operations, including inventory, supply chain, security, payment systems and workforce issues.