TECHNOLOGY

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TECHNOLOGY

News and analysis on technology in retail stores and online, including e-commerce, social media, mobility and business intelligence and analytics.

Walmart transforming four locations into omnichannel test stores

Walmart will be testing new ways to operate and help its employees better serve online and in-store customers alike in four designated locations. 

Target reveals details of month-long Black Friday promotion

Black Friday starts at Target on Sunday, Nov. 1, with most deals available a week at a time.

A leading women’s specialty retailer is accelerating its digital transformation in an effort to drive greater digital sales.

A Northeast wholesale club retailer is adding to the assortment available for chainwide buy-online-pickup-in-store (BOPIS) and curbside pickup orders.

A bankrupt home décor chain is making an online comeback.

GameStop Corp. is letting customers pay tomorrow to play today.

Bed, Bath & Beyond storefront

Bed Bath & Beyond will invest $1 billion to $1.5 billion in its business as part of a new three-year strategy to accelerate its omnichannel transformation and drive sales, margin and cash flow growth.

Dollar General Colgate ad

Friday, Nov. 13 will be a lucky day for customers of a leading discount retailer. Dollar General is the latest major retailer to offer a Black Friday holiday sales event before the traditional Friday-after-Thanksgiving date (Nov. 27 this year). Lowe’s, Home Depot, Walmart, Amazon, and J.C.

shopper looking at cloud shopping cart logo

E-commerce spending is set to skyrocket this holiday season as many customers continue to limit their time in physical stores amid the pandemic. U.S. holiday online sales will total $189 billion, up 33% over last year’s holiday season, according to Adobe Analytics Holiday Forecast 2020.

buy button with shopping cart

The COVID-19 pandemic has accelerated a digital shift in consumer behavior, and retailers need to adapt their customer experience. According to the fourth annual State of the Connected Consumer survey from Salesforce, consisting of over 12,000 consumer responses across 27 countries including the

Ikea storefront

As customers shift online during the COVID-19 pandemic, Ikea is quickly adapting with serverless technologies. When the global COVID-19 pandemic began in March, Ikea faced the need to manage a surge in e-commerce, heightened by the requirement to temporarily close numerous stores.

Drive-thru customers at Burger King, Tim Hortons and Popeye’s are in for a new personalized and streamlined experience.

Coca-Cola is shifting the interface of its “Freestyle” soda machines directly to customer phones, with help from Amazon Web Services (AWS).

New Balance storefront

A vertical athletic footwear/apparel retailer is maintaining omnichannel harmony with cloud-based ERP technology. New Balance will deploy Aptos’ cloud-based applications across its retail business in North America and Europe.

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