TECHNOLOGY

The Future of Retail: Pioneering the Phygital Shopping Experience
The retail world is no longer segregated when it comes to strategy.
7-Eleven Mexico revamps category management
The Mexican operation of global convenience store retailer 7-Eleven is automating previously manual category management processes.

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Safeway partners with social influencer ‘MrBeast’ in YouTube promotion
An Albertsons Companies grocery banner has partnered with a top YouTube star and influencer.
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CSA Exclusive: Black Friday helps drive Cyber 5 mobile ‘halo effect’
New data indicates that the period between Thanksgiving and Cyber Monday saw a significant jump in mobile shopping activity.
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IHL: Macy’s could reap $7.5 billion in benefits from AI
Macy’s Inc. stands to gain significantly from business improvements caused by artificial intelligence (AI).
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Kohl’s kicks off December deals
Through Christmas Eve, Dec. 24, Kohl’s Corp. is offering a variety of holiday deals and savings.
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Amazon Web Services to offer new supply chain capabilities in 2024
Amazon will launch several supply chain-related hosted cloud features next year.
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Frugal Festivities: Consumers Embrace Thrifty Holiday Shopping
As the holiday season approaches, shoppers are increasingly adopting budget-conscious shopping strategies.
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E-commerce lessons from Cyber Week 2023
Another Cyber Week has come and gone; and left some interesting trends in its wake.
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Third-party Walmart sellers break sales records during holiday promotions
Walmart’s recent Black Friday and Cyber Monday sales events produced the best-selling days ever on Walmart Marketplace.
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Consumers avoid ads when possible; follow influencers' suggestions
A majority of U.S. consumers take steps to avoid advertisements on podcasts, video streaming and live TV platforms.
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How retailers can drive loyalty with returns
A new survey reveals a positive returns experience can go a long way.
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Fossil mobile-enables in-store checkout
Fossil Group Inc. is allowing associates to assist and check out customers anywhere on the store floor via mobile device.
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Mastercard applies generative AI to customer search requests
A new artificial intelligence (AI) solution from Dynamic Yield by Mastercard tailors product recommendations around colloquial language.

News and analysis on technology in retail stores and online, including e-commerce, social media, mobility and business intelligence and analytics.