Cyber Monday online sales outperform Black FridayInitial Cyber Monday results indicate higher e-commerce sales than were recorded on Black Friday. Retail AI readiness doesn’t match urgencyRetailers almost universally agree that artificial intelligence is of major importance, but preparation lags. Amazon enhances cloud contact center solution with generative AI Amazon is AI-enabling its Amazon Connect customer service platform for personalization and self-service. Ulta Beauty brings inclusion, wellness initiatives to Miami Art Week Ulta Beauty is offering joy-focused experiences at this year’s annual Miami Art Week event. Kohl’s holiday promotion includes chance for free merchandise Kohl’s Inc. will pay for the gift purchases of a few lucky shoppers as part of its upcoming "Giveaway Saturday" holiday campaign. Walmart teams up with Dolly Parton for Cyber Monday livestream On the biggest online shopping day of the year, Walmart is enlisting a living country music legend to host a special livestream sales event. Black Friday online sales break records Black Friday online sales reached a new milestone, with continued strong performance expected through Cyber Monday. The holiday retail data goldmine: Unlock personalization at scale As consumers start to open their wallets for holiday shopping, there's a complicating factor for retailers - how well do they know their customers? JD Sports accepts omnichannel flexible payments A global British athletic retailer is offering pay-over-time options in a new partnership. Walmart, NBCUniversal partner for live shoppable ads on linear TV Walmart is expanding its shoppable advertising partnership with NBCUniversal to traditional TV, starting with the NBC Thanksgiving night football broadcast. 1 2 3 4 5 Next Last