TECHNOLOGY

Amazon is AI-enabling its Amazon Connect customer service platform for personalization and self-service.

Ulta Beauty is offering joy-focused experiences at this year’s annual Miami Art Week event.

Kohl’s Inc. will pay for the gift purchases of a few lucky shoppers as part of its upcoming "Giveaway Saturday" holiday campaign.

On the biggest online shopping day of the year, Walmart is enlisting a living country music legend to host a special livestream sales event.

Black Friday online sales reached a new milestone, with continued strong performance expected through Cyber Monday.

As consumers start to open their wallets for holiday shopping, there's a complicating factor for retailers - how well do they know their customers?

A global British athletic retailer is offering pay-over-time options in a new partnership.

Walmart is expanding its shoppable advertising partnership with NBCUniversal to traditional TV, starting with the NBC Thanksgiving night football broadcast.