TECHNOLOGY

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TECHNOLOGY

News and analysis on technology in retail stores and online, including e-commerce, social media, mobility and business intelligence and analytics.

wayfair

Wayfair names familiar face as new brand ambassador

An “American Idol” will represent Wayfair Inc. across TV, digital and brick-and-mortar channels.

Instacart wants to hear from shoppers

Instacart is introducing a virtual community for its customers.

A new survey from RSR Research indicates that retailers with higher sales growth are more likely to see robots as customer service tools.

man holding shopping bags

Purchase behavior varies across different product categories, according to a new survey.

virtual doctor visit

Amazon employees at its Seattle headquarters reportedly now have full access to the Amazon Care virtual health service.

Etsy plans to improve efficiency and customer experience with cloud-based data storage and analytics.

Kate Upton

Neiman Marcus Group is rolling out its women’s spring campaign with the participation of a supermodel and a celebrity stylist.

Large technology platforms such as Amazon, Google, and Facebook may have less control over data and more AI restrictions in the EU.

Banana Republic

Banana Republic is teaming up with an on-demand delivery platform to make BOPIS even more convenient.

Winners of a product search held by two multiplatform video retailers are starting to launch sales.

box delivered on front doorstep

The overwhelming majority (90%) of retailers will make some changes to how they market in 2020 because of the presidential election.

Just in time for Valentine’s Day, here is some adoration for a few emerging technologies poised to transform retail.

Fabletics Austin

A fast-growing activewear retailer with a celebrity connection is applying lessons learned as a pure-play e-commerce operation to its brick-and-mortar experience.

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