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News and analysis on technology in retail stores and online, including e-commerce, social media, mobility and business intelligence and analytics.

friends looking at their mobile devices

Amazon, Nike top retail social influence rankings

An e-tail giant and a major athletic/apparel footwear brand are once again the two most socially influential retailers.

smart shelf

Amazon aims for Staples, Office Depot with new ‘smart shelf’

Amazon is entering the business of letting businesses automatically reorder supplies. The e-tail giant is introducing Dash Smart Shelf, a scale upon which businesses can stack basic office supplies such as sticky notes, copy paper, and disposable cups.

teens in mall

Brick-and-mortar stores may get a holiday lift from America's teenagers this shopping season.

EVO VR training

Evo is helping seasonal warehouse associates quickly learn the company playbook with interactive virtual reality training.

L’Oreal logo

A global beauty brand is leveraging artificial intelligence (AI) to ensure an appealing online customer experience.

A major supermarket conglomerate is taking a page from Amazon’s grocery playbook.

Black Friday online shopper

A new survey of retail executives reveals preparation outstrips confidence in Black Friday and Cyber Monday plans.

online shoppers

Proprietary, leading-edge technology powered Alibaba through its record-breaking Singles Day performance.

holiday shopping online

Retailers are optimistic about the 2019 holiday season, despite its brevity.

PayPal Holdings has made its largest acquisition to date.

online shopper

Early holiday digital commerce traffic trends are more ho-hum than ho ho ho.

amazon employee in fulfillment center

Amazon’s latest supply chain hub will be located in Florida.

security breach concept

The nation’s largest department store chain has been the victim of an online security breach.

family shopping for christmas gifts

Consumers are budget-conscious during the holidays, but value another product factor even more.

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