TECHNOLOGY

Apple is extending its “family sharing” group service model to the Apple Card.

A major discount retailer is conducting personalized, scalable enterprise training.

A global retail bank, payments and shopping service is enabling customers to track their shopping carbon footprint in-app.

A leading specialty sportswear retailer is testing the viability of artificial intelligence to aid workflows including markdowns, promotions, and assortments.

Lord & Taylor has been revived under its new owners. 

Charlie Chanaratsopon sees growing e-commerce, multi-use malls, and online marketplaces as critical elements of retail’s “new normal.”

A vertical fashion retailer is connecting online customers to live store personnel.

The city of Boston is introducing B-Local, a mobile program that awards points to consumers who shop with local retailers.

The technology-enabled “store of the future” is developing now, in several different directions. 

Membership in Amazon’s Prime service continues to soar.

Customers value brick-and-mortar stores, but have specific expectations for the in-store experience.