TECHNOLOGY

How AI Can Turn Customer Data Into Real Action
With the amount of data businesses amass today, understanding customers to personalize their shopping experience is more possible than ever before.
Here’s where Halloween shoppers are heading
A new survey reveals where consumers intend to make Halloween purchases, and what they will buy.

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Sunglass Hut drives store traffic with metaverse promotion
Sunglass Hut is offering a virtual perk to customers who visit a brick-and-mortar store.
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CSA Exclusive: Retailers’ biggest cybersecurity concerns are…
A new survey sheds light on what aspects of cybersecurity are keeping C-level retail executives up at night.
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Rebag adds 'revolutionary' new consignment option
Rebag is giving consumers who sell goods on its platform a new option designed to maximize their earnings.
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These two retailers dominate back-to-college sales
As the 2023 back-to-college shopping season draws to a close, two retailers stand out as the most popular destinations for customers.
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White Castle teams with Uber for in-app delivery
White Castle is expanding its delivery service in partnership with the white label delivery service of Uber.
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Uber Eats introducing AI assistant, new payment methods
The online delivery platform of Uber Technologies Inc. is trying to enhance its customer experience with several new features.
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How to make online Gen Z shoppers happy
A new survey reveals e-commerce preferences – and turn-offs – of Gen Z consumers.
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Panera streamlines mobile ordering
Panera Bread is introducing a new ordering option on its app for customers on the go.
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Walmart launches mobile subscriptions; expands other app features
Walmart is letting customers schedule automatic deliveries — via its app.
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Amazon enables virtual shopping for Prime Video merchandise
Amazon’s is diving deeper into the metaverse with an immersive shopping experience built around a popular Prime Video streaming series.
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Amazon integrates Amazon One with FreedomPay
Amazon is making its palm-based payment solution available to users of a payment processing platform.
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Walmart to sell physical items via virtual game
Walmart is expanding its metaverse presence in a big way.

News and analysis on technology in retail stores and online, including e-commerce, social media, mobility and business intelligence and analytics.