News and analysis on technology in retail stores and online, including e-commerce, social media, mobility and business intelligence and analytics.
A footwear retailer is supporting a more targeted assortment approach.
The most striking thing about the NRF 2020 Vision conference was the lack of striking things.
Retailers need to evaluate the need for industry transformation in areas including the store and training.
Carvana is launching as-soon-as-next-day vehicle delivery in Minneapolis.
Providing a brand purpose takes effort, but pays dividends.
Promotions are important to fashion shoppers, but not the number one influencer on their behavior.
A major mall operator is accepting returns of online purchases at more locations.
Despite the chance to significantly boost margins, fewer than one in three retailers have optimized seamless processes such as BOPIS.
Retailers aren’t keeping pace with customer expectations in several key areas.
J. Crew has deployed a solution that enables it to better manage major seasonal spikes in online demand.
Amazon is reportedly allowing third-party sellers to use FedEx ground delivery services once again.
Two sessions at the NRF 2020 conference in New York highlighted how focusing on customer service results in higher sales.
A specialty beverage retailer is ensuring a consistent physical and digital customer experience.
Google is making purchasing apparel and footwear as easy as entering a mobile search request.
