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News and analysis on technology in retail stores and online, including e-commerce, social media, mobility and business intelligence and analytics.

eBay Motors adds escrow and chat to mobile app

eBay’s automotive marketplace is partnering with an online payments provider and launching two new in-app chat features.

Survey: Retailers should prepare for a busy holiday shopping season — online

COVID-19 hasn’t impacted consumers’ holiday spending plans but it has affected how they intend to shop.

An e-tail giant and two leading discounters are among the retailers reportedly removing merchandise associated with the Washington Redskins NFL team.

Paul Hartley

Of all the changes COVID-19 has visited upon the retail industry, the catalysis of omnichannel operations might end up having the most profound and long-lasting effect. 

The same Midwestern state has the most small-and-medium-sized businesses (SMBs) selling in Amazon’s stores per capita and the fastest-growing SMBs selling in its stores. 

Although back-to-school spending is trending flat overall, online retailers should have a good season.

The U.S. industrial real estate sector will grow to more than 1 billon square feet by 2025, fueled by e-commerce’s pandemic boom.

A Midwestern specialty grocer is the latest supermarket chain to offer same-day delivery.

Uber’s shipping platform is applying artificial intelligence (AI) and machine learning (ML) to pricing and booking.

Amazon is number one in many categories, but not in worldwide downloads of its shopping app.

Walmart will reportedly introduce a new annual membership program by the end of July.

Walmart is providing an omnichannel range of shopping options and services aimed at teachers, parents and students.

Online sales growth is set for another big gain this year, boosted by the COVID-19 pandemic.

Amazon is reportedly delaying its annual Prime Day online sales extravaganza an additional month, from September to October.

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