Instacart acquires shelf intelligence tech provider ArpalusInstacart is enhancing its artificial intelligence capabilities for internal use as well as for clients. Survey: Transparency of AI usage in hiring process helps gain candidate trust Frontline workers aren’t completely opposed to companies using artificial intelligence in the hiring process – but they do want transparency. Kroger taps McDonald's veteran as next chief people officer The Kroger Co. has selected its next chief people officer who will oversee its more than 400,000 employees. Here’s what hiring managers and workers think of AI on the job Artificial intelligence is increasingly showing up in the workplace, but most participants agree it will not eliminate the need for humans. Amazon invests $1 billion to embed AI engineers with clients Amazon is making a major financial commitment to compress the timeline of artificial intelligence rollouts for Amazon Web Services customers. Hospitality, retail employees are 'happiest' in survey of shift workers Shift workers in hospitality and retail roles lead the pack when it comes to satisfaction with their jobs. Three retail tech trends to watch in 2026 – a mid-year update It’s time to check in on the atate of agentic AI, workforce augmentation and ultrafast delivery. Starbucks to add thousands of ‘coffeehouse coaches’ nationwide Starbucks Corp. is going all in on a new in-store leadership role following a successful pilot across 62 U.S. locations. Study: Frontline workers say customer aggression on the rise Rising customer abuse toward frontline employees is threatening employee wellbeing, retention and workplace stability across retail, hospitality and other industries. Automation as workforce strategy, not a labor replacement Retailers aren’t struggling to see the value of automation, they’re struggling with staffing stores. 1 2 3 4 5 Next Last
