ERP/CRM

Walmart automates supplier negotiations

Walmart is leveraging artificial intelligence (AI) to negotiate more valuable supplier contracts at lower cost.

Survey reveals demographic differences in consumer response to COVID-19

More men than women are stockpiling groceries and cutting back on spending during the COVID-19 pandemic.

CSA Exclusive: Labor productivity boosts enterprise performance

By automating labor management, retailers can dramatically improve front- and back-end operations.

CSA Exclusive: COVID-19 has split impact on retail performance

COVID-19 is having a negative impact on sales for some retailers and is a boon for others.

CSA Exclusive: COVID-19 reveals fulfillment, workforce, store challenges

A Chain Store Age survey reveals how COVID-19 is disrupting retail workflows including sales, customer experience, supply chain and workforce management.

Becoming a digital retailer – quickly – in the face of COVID-19

There may soon be two types of retailers – the digital and the out-of-business.

Wayfair, other retailers adjust online operations to deal with COVID-19

Retailers aren’t only adjusting their brick-and-mortar operations to combat the spread of coronavirus (COVID-19).

H-E-B serves seniors with targeted omnichannel service

A Texas-based regional grocery giant is providing seniors with personal shoppers during the COVID-19 crisis.

Starbucks adopts ‘to go’ model in response to coronavirus

Starbucks Corp. is doing its part to encourage social distancing.

Panic buying hits Amazon

Even Amazon is having trouble keeping certain items in stock.

Walgreens takes omnichannel steps in response to coronavirus

Walgreens is enacting new digital and online policies to support customers during the coronavirus (COVID-19) pandemic.

Three solutions to inoculate retail operations against COVID-19

Retailers can apply advanced technology to manage customer concerns and supply chain uncertainties related to the coronavirus (COVID-19).

Fleet Feet unveils inventory-less store concept

Specialty running chain Fleet Feet has debuted a new retail format that combines personalized in-store fitting with rapid home delivery.

Ace Hardware doubles down on POS partnership

The largest retailer-owned hardware cooperative in the world is committing to a platform that supports POS, inventory and order management, and data analytics.