ERP/CRM

A fast-food hamburger chain is focusing on communications technology to reinvent its drive-thru experience.

Walgreens is reportedly moving forward with a supply chain automation pilot involving prescription medications.

Amazon is responding to inflation concerns with a “one-stop shop” for its discount offerings and a rebranding of a reduced-price Prime membership.

Retailers that leverage omnichannel fulfillment, personalization and rewards stand to have a positive holiday season.

Walmart is debuting a proprietary supply chain automation system in a new fulfillment center.

A new major player is competing in the third-party online marketplace.

Instacart is making it easier for consumers and healthcare providers to shop for nutritious food products.

Five Below is the latest retailer to provide a popular omnichannel shopping feature.

A leading meal kit provider is transforming its customer contact center experience with artificial intelligence (AI)-driven speech analytics.

Chipotle Mexican Grill is piloting advanced technologies to automate kitchen workflows and mobile-enable the store experience for customers.

BurgerFi is improving store operations while ensuring positive customer interactions.

The parent company of retail banners including Hudson’s Bay and Saks Fifth Avenue is securing its data on-premises and in the cloud.