The Golub Corp. is obtaining a single view of customers at its Price Chopper banner to tailor interactions across direct mail, weekly flyers, and digital/email programs.
As much as we all wish society was rounding the corner toward a return to normalcy, the truth of the matter is that COVID-19’s effect on the retail industry is far from over.
Unfortunately, the situation will likely get worse for retail before it gets better.
As much as we all wish society was rounding the corner toward a return to normalcy, the truth of the matter is that COVID-19’s effect on the retail industry is far from over.
Amazon is leveraging some of its brick-and-mortar stores for omnichannel purchase fulfillment.
New for the holiday season, Amazon customers can pick up online orders from the e-tailer at Amazon 4-star or Amazon Books physical store locations.
Germany-based Zalando is running its machine learning workloads on Amazon Web Services (AWS) to reduce time-to-market of new online customer experience features.
E-commerce retailers should not overlook the importance of their returns experience to customer perception and satisfaction.
According to a new consumer survey from e-commerce solutions provider Doddle, 87% of respondents say the returns experience plays a significant role in their opinion
