Stopping retail profit leaks starts with clean customer dataIn retail, customer records are never "just a database." NRF: Shoplifting declines but fraud schemes evolveThere’s good and bad news for retailers in a new study on retail theft. Chick-fil-A data breach may have exposed customer loyalty info A popular quick-serve chicken restaurant chain is disclosing a June 2026 cyberattack that impacted its loyalty program. Cisco: Retailers see AI as necessary despite security risks While senior retail technology executives recognize the value of artificial intelligence, they also view it as a source of potential threats. How agentic commerce will test loyalty and returns Who pushed the buy button? It’s an interesting question here in the early days of agentic commerce, especially as it pertains to returns and fraud. Temu expands intellectual property protection Temu has tripled the number of brands it proactively monitors for intellectual property (IP) protection in the past year. Scams are getting harder for consumers to detect – here’s why it matters Most consumers agree that it is becoming more difficult to recognize online scams, with consequences for marketers. Supply chain disruption poses global threat – here’s how A worldwide supply chain shock would leave many businesses seriously exposed. EXCLUSIVE: Here’s how spam calls change consumer behavior Fatigue from spam calls and texts is affecting shopper willingness to share information. AI-generated fake websites are eroding consumer trust — here’s how The rise of fraudulent e-commerce sites based on artificial intelligence is a troubling trend for both shoppers and retailers. 1 2 3 4 5 Next Last
