Returns affect online purchase behavior – here’s howNew research reveals that return policies have a major impact on how consumers shop online, with many retailers unaware of their significance. Ransomware attacks hit all-time high in AugustGlobal ransomware incidents continued a sharp upward trend from the first half of 2026 into July and August. Amazon verifies Alexa shopping communications Amazon is adding a layer of security to its "Alexa for Shopping" feature to make it easier for customers to tell the difference between real messages from the company and fake ones from scammers David’s Bridal enables digital fraud detection with help from AI A leading bridal and special occasion dress retailer is beefing up its online anti-fraud efforts. Ransomware attack reportedly exposes Carhartt data A well-known online extortion group reportedly published personal information of Carhartt employees and customers following a cyberattack. Stopping retail profit leaks starts with clean customer data In retail, customer records are never "just a database." NRF: Shoplifting declines but fraud schemes evolve There’s good and bad news for retailers in a new study on retail theft. Chick-fil-A data breach may have exposed customer loyalty info A popular quick-serve chicken restaurant chain is disclosing a June 2026 cyberattack that impacted its loyalty program. Cisco: Retailers see AI as necessary despite security risks While senior retail technology executives recognize the value of artificial intelligence, they also view it as a source of potential threats. How agentic commerce will test loyalty and returns Who pushed the buy button? It’s an interesting question here in the early days of agentic commerce, especially as it pertains to returns and fraud. Temu expands intellectual property protection Temu has tripled the number of brands it proactively monitors for intellectual property (IP) protection in the past year. Scams are getting harder for consumers to detect – here’s why it matters Most consumers agree that it is becoming more difficult to recognize online scams, with consequences for marketers. 1 2 3 4 5 Next Last
