SECURITY/RISK

Study: Total e-commerce fraud in 2023 will exceed $200 billion
E-commerce fraud is on the rise, and so are its economic costs to retailers.
Retailers’ top technology spending priorities are…
A new survey reveals what technology solutions retailers plan to invest in, and why.

OPERATIONS / SUPPLY CHAIN
NRF partners to enhance cybersecurity in retail industry
The National Retail Federation is partnering with the Retail & Hospitality Information Sharing and Analysis Center (RH-ISAC).
OPERATIONS / SUPPLY CHAIN
Five Guys may face lawsuit over data breach
Personal data of some job applicants at fast food burger retailer Five Guys Enterprises LLC was exposed in a cyberattack.
TECHNOLOGY
IHL: The three drivers of retail technology purchases are…
Retailers are expected to continue increasing their spending on technology in 2023.
OPERATIONS / SUPPLY CHAIN
Sophisticated fraud ring costs online retailers over $600 million
Losses suffered by U.S. retailers from a major global cybercrime effort totaled an estimated $660 million in November 2022 alone.
News
Lowe’s combats organized retail crime with blockchain, RFID
Lowe’s Cos. Inc. is leveraging cutting-edge technology in a new initiative to curb store shrink called “Project Unlock.”
OPERATIONS / SUPPLY CHAIN
NRF: Consumer returns will exceed $800 billion in 2022
Merchandise returns are showing trends that retailers should like.
TECHNOLOGY
Exclusive Q&A: Analytics, automation can resolve supply chain issues
Retailers should apply intelligent technologies to supply chain problems such as disruption and shrink.
OPERATIONS / SUPPLY CHAIN
The four biggest holiday cybersecurity threats are…
Online holiday fraud is on the rise, especially in four key areas.
SECURITY/RISK
Why returns fraud should be a top priority within loss prevention
Organized retail crime (ORC) is on the rise across all channels.
News
Loss Prevention Is Bigger Than Shrink
Retailers have been combating theft and shrink for as long as there have been goods to sell.
TECHNOLOGY
Exclusive: Amazon exec discusses how company is fighting online fraud
Amazon has advice for e-commerce retailers seeking to prevent and mediate cybercrime, based on its own successes.
TECHNOLOGY
Exclusive: Retailers increase technology investment despite inflation
Current economic conditions are not driving retailers to cut their technology budgets.

News and coverage of security threats from in-store related theft involving employees, shop-lifting and organized crime, as well as digital issues related to cybersecurity, data breaches and theft.