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News and coverage of security threats from in-store related theft involving employees, shop-lifting and organized crime, as well as digital issues related to cybersecurity, data breaches and theft.

Study: Holiday e-commerce transactions soar as fraud attempts inch up

Online consumers were nice to retailers during the 2020 holiday season, but showed some naughty behavior as well.

A British retail giant is ensuring its online shoppers only see the ads they are supposed to see.

As consumers order more products online for delivery, more packages are being reported stolen.

A regional home furnishings retailer is leveraging an intelligent camera platform to monitor and analyze in-store compliance with COVID-19 protocols.

Walmart sign

The Department of Justice has filed a lawsuit against Walmart Inc. alleging violations of the Controlled Substances Act.

Selfish grinches are out to automatically buy up the latest PlayStation and Xbox consoles, but Walmart is fighting back with advanced technology.

For consumers, December brings boxes tied up in string, long lines for the season’s best deals and lots of wrapping paper, bows and bags.

The COVID-19 pandemic, increased online shopping, and the holiday season all impacted retailers’ security preparations in 2020.

Organized retail crime is continuing to rise, both in terms of the cases and related losses.

Holiday shopper with laptop

Black Friday weekend produced an expected rise in online and omnichannel shopping, but also delivered a couple of surprises. In a recent column, I made three predictions for Black Friday weekend (the five-day-period spanning Thanksgiving through Cyber Monday).

buy button with shopping cart

November 2020 delivered strong growth in e-commerce transaction volume, as well as a small uptick in cyberfraud attempts. New benchmark data from global payment provider ACI Worldwide reveals a 21% increase in e-commerce transactions globally in November 2020 compared to November 2019.

Struggling department store retailer Kmart has reportedly had its human resources site shut down by hackers seeking payment to end the outage.

A leading aftermarket auto parts retailer is increasing customer conversion rates by preventing “hijacking” of shoppers’ online journeys.

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