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News and analysis about retail supply chain management and logistics issues.

baby boomer online

Survey: Boomers don’t say ‘OK’ to this grocery service

Baby boomers are much less likely than younger consumers to participate in a particular omnichannel grocery activity.

checkout at Costco

Costco reportedly tests one-hour prescription delivery

Costco and Instacart are said to be piloting fast delivery of prescription drugs on the West Coast.

CVS drone

CVS Health Corp. is achieving its own milestone in the growing world of on-demand drone deliveries.

Amazon Canada is planning to open its first-ever fulfillment center in Quebec.

Ralph Lauren storefront

Ralph Lauren Corp. is launching digital product identities (IDs) for tens of millions of Ralph Lauren products, starting with the Polo brand.

man shopping online

U.S. e-commerce businesses expect holiday sales growth, but have concerns over shipping.

Amazon locker at Save A Lot

A discount grocer is providing Amazon payment and pickup options in select stores. Save A Lot is rolling out the Amazon PayCode cash payment service and Amazon Hub Locker secure pickup/return option at its stores in St. Louis.

Customers at select Winn-Dixie stores in Louisiana no longer have to leave home.

hub customer

Amazon is expanding its network of dedicated pickup counters to three new retail chains.

Globe on keyboard surrounded by packages

A new forecasts predicts the two busiest days of holiday returns. UPS projects that holiday returns will peak on January 2, 2020, dubbed “National Returns Day” by the shipping giant, with 1.9 million returns taking place.


A drugstore giant is rolling out self-service medication disposal kiosks in Massachusetts and beyond.

Sally Beauty Holdings Inc. is focusing on a broad-based operational upgrade in North Texas.

Walgreens is officially in flight with a pilot of on-demand drone deliveries in Virginia.

Joann is enhancing stores and crafting omnichannel shopping options in time for the holidays. The specialty craft and fabric retailer is remodeling existing stores featuring cutting-edge technology, dedicated learning spaces and custom services, including The Creators’ Studio, a large open commu

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