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The Store of the Future

Since the release of Doug Stephens’ first best-selling book, The Retail Revival, change in the global retail sector has accelerated beyond even the boldest forecasts. As predicted, online giants like Amazon and Alibaba.com are growing at a dizzying pace. Hundreds of well-known brick and mortar retailers have closed their doors, and brands and retailers across categories are struggling to understand the shifting needs and expectations of a new consumer.

How User-Generated Content Helps Drive Digital Shopping Experiences & Online Sales

With seemingly infinite buying options, today’s shoppers are in the driver’s seat. The most valuable thing retailers and brands can provide shoppers to turn them into loyal customers is access to insights, feedback, and images from other consumers like them. User-generated content is especially powerful in extending the experience customers have in store to online.

Referencing years of research, "The Innovation Paradigm" examines the surprising links between the world’s most innovative businesses and provides actionable ideas and steps to emulate their success. It’s an uplifting and mind-expanding peek into the realm of radical innovation and strategy.

Customer-generated content is so much more than collecting reviews and buyer photos. This webinar addresses the creative ways to engage a community of loyal customers by leveraging their own submitted content.

BRP and Logility review the latest Merchandise Planning market study, including how savvy retailers are leveraging merchandise planning and allocation initiatives and incorporating advanced retail analytics to better serve customers and gain market share.

Doug Stephens, founder of Retail Prophet, will share actionable insights on the realities facing retailers in the new era and the 5 biggest hurdles they'll have to overcome in order to truly reinvent their customer experience.

Please register below to view the webinar.

In this on-demand webinar, FitForCommerce CEO, Bernardine Wu, and Oracle Commerce Senior Director of Product Strategy, Jerry Kelley, explore why many B2C and B2B organizations struggle to define and deliver the optimal digital customer experience.

Please register below to watch the webinar.

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The retail delivery market has undergone drastic changes over the past few years, with customers expecting seamless experiences and fast deliveries that arrive at the time and place that is most convenient for them. To address these challenges, retail chains must quickly achieve logistical excellence across their entire delivery ecosystem. The webinar will present the best practices retailers need to follow in order to reach this goal

When it comes to using data and analytics to drive business results, where does the retail industry stand relative to other industries?

Your network connection is more than just a means of connecting your point of sale system – it’s a driving force of your online and in-store experiences. And when it’s not working, your revenues, customers and even your brand reputation suffer.

The market is looking to visionary retailers to see what key programs should be considered to exceed customer demands in 2018.
Should the focus be on same day delivery, personalized experiences, fast and error free returns or how the mix between digital and physical engagement will affect the b