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Succeed in the face of disruption: Creating a resilient frontline for the next normal

Do you have the tools you need to set your business, and the people on your frontlines, up for success, no matter what events come your way?

Beyond COVID-19 – Plan Your Reopening Program Now

As retailers adjust and plan short-term modifications to make their stores safe for employees and customers alike, Chain Store Age and Sevan Multi-Site Solutions present the webinar, “Beyond COVID-19 – Plan Your Reopening Program Now,” on Friday, May 29th at 2pm ET.

Join Steve Kramer, CEO of WorkJam, for a webinar on Tuesday, May 19 at 3 p.m. ET to learn how leading retailers are preparing to reopen their stores as retail’s response to the pandemic moves into a critical phase.

This 45-minute online presentation will feature expert discussion and analysis on the crucial items retailers need to place and cross off on their COVID-19 checklists.

VIEW ON DEMAND As retailers look towards reopening, creating a safe and effective shopping experience is vital to bringing crowds back into stores.

VIEW ON DEMAND Retailers can learn how to leverage leading-edge technology to safely and securely operate their stores during the COVID-19 pandemic — with long-term ROI — at the Chain Store Age Webinar,  "Minding the Store:  Ensuring Secure Brick-and-Mortar Operations During the COVID-1

VIEW ON DEMAND This 30-minute live online presentation will feature expert insight and analysis of how retailers can leverage digital technology and strategy to meet the challenges of COVID-19.

Since the release of Doug Stephens’ first best-selling book, The Retail Revival, change in the global retail sector has accelerated beyond even the boldest forecasts. As predicted, online giants like Amazon and Alibaba.com are growing at a dizzying pace. Hundreds of well-known brick and mortar retailers have closed their doors, and brands and retailers across categories are struggling to understand the shifting needs and expectations of a new consumer.

With seemingly infinite buying options, today’s shoppers are in the driver’s seat. The most valuable thing retailers and brands can provide shoppers to turn them into loyal customers is access to insights, feedback, and images from other consumers like them. User-generated content is especially powerful in extending the experience customers have in store to online.

Referencing years of research, "The Innovation Paradigm" examines the surprising links between the world’s most innovative businesses and provides actionable ideas and steps to emulate their success. It’s an uplifting and mind-expanding peek into the realm of radical innovation and strategy.

BRP and Logility review the latest Merchandise Planning market study, including how savvy retailers are leveraging merchandise planning and allocation initiatives and incorporating advanced retail analytics to better serve customers and gain market share.

Customer-generated content is so much more than collecting reviews and buyer photos. This webinar addresses the creative ways to engage a community of loyal customers by leveraging their own submitted content.

Doug Stephens, founder of Retail Prophet, will share actionable insights on the realities facing retailers in the new era and the 5 biggest hurdles they'll have to overcome in order to truly reinvent their customer experience.

The retail delivery market has undergone drastic changes over the past few years, with customers expecting seamless experiences and fast deliveries that arrive at the time and place that is most convenient for them. To address these challenges, retail chains must quickly achieve logistical excellence across their entire delivery ecosystem. The webinar will present the best practices retailers need to follow in order to reach this goal

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