The pandemic and resulting economic shutdowns have affected companies worldwide. As it relates to retail and consumer goods organizations, the buying habits for much of the population changed as restrictions were imposed.
Retailers have always sought to provide a safe environment for their customers. COVID-19, however has expanded the need for cleanliness to disinfection to ensure the health of its employees and customers.
Shopper habits were already rapidly evolving with the developments of e-commerce, frictionless commerce, and sustainability concerns. Then, in the face of COVID-19 pandemic, the speed of change has been unlike anything seen before.
Modern retailers operate in a disruptive world. Global interconnectedness makes retailers more vulnerable to incidents. Fortunately, cloud computing serves as an ideal solution to enterprise issues posed by this environment. This paper
Unlike shoplifting, no security alarm goes off when identity fraud is committed. In the age of digital retail, particularly in a post-breach world where millions of identities have been exposed, that should alarm most retailers.