The pandemic seems to have reinvigorated consumer demand for the mall experience, with 2021 foot traffic data proving once again that malls still play an important role in the broader retail landscape.
Retailers everywhere are looking for new ways to retain and create loyal customers. But understanding your customers’ outlook on loyalty after a year and a half of constant change is a challenge – so we made it easy for you.
Retailers have always sought to provide a safe environment for their customers. COVID-19, however has expanded the need for cleanliness to disinfection to ensure the health of its employees and customers.