E-commerce is very big business – and retailers need the right systems in place to handle it properly.
Retailers are leveraging mobile apps to enable a variety of leading-edge features and functions.
I’ve been around the retail technology industry long enough to have witnessed some notable evolution.
Digital twin, supply chain sustainability, and machine learning solutions should all be on display at the NRF 2023 “Big Show.”
Wayfair, Lowe’s and Charlotte Tilbury are all poised for groundbreaking technology achievements this year.
As 2022 draws to a close, it’s time to look back at some retail technology trends that shook up the industry all year long.
Cyber Week defied expectations in ways that should make many retailers happy.
Black Friday is an annual event, but not a static one.
Is DoorDash on the same path to extending beyond on-demand delivery that some of its chief rivals have followed?
Retailers and consumer-facing brands are discovering the advantages of sharing technological capabilities.
Halloween is the perfect time to exorcise technology-related “hobgoblins” that are causing mischief in your retail operations.
The proposed blockbuster Kroger-Albertsons deal would create a major grocery technology player.
Now that the Amazon Prime Early Access Sale is over, it’s time to look back and see what the industry can take away from this event.
The upcoming Prime Early Access Sale is an opportunity competing retailers can’t afford to miss.
Walmart is the latest retailer to make a splash in the metaverse.
Instacart’s technology efforts have elevated it to a level where it has some lofty company.
Some retail technologies also assist loss prevention efforts as a helpful side effect.
Retailers are finding machine learning technology to be highly applicable to current business issues.
Summer 2022 featured scorching temperatures and retail innovations in robotic, cloud and freshness technology.
Amazon has plenty of opportunities for growth through acquisition.
Walmart has not been kicking back and taking it easy when it comes to technology innovation.
The importance of providing top-notch omnichannel customer service was a recurring theme at the recent eTail 2022 conference in Boston.
With consumers poised to shift their holiday buying patterns, retailers need to be proactive, not reactive, in their response.
A complete retail marketing program should include a healthy email component.
Another Prime Day is in the rearview mirror, and a look back provides guidance on where e-commerce is heading.
A variety of retailers are cloud-enabling different enterprise functions to promote efficiency and flexibility.
Retailers are discovering that technology and humans work best when they work together.
Retailers continue finding new ways to leverage NFTs.
The online delivery sector is constantly evolving, as evidenced by recent developments.
Whomever fills the role of CEO of worldwide consumer business at Amazon will have pressing issues to address.
The COVID-19 pandemic is not over, but consumers are adjusting their lives as serious cases fall and retailers must respond with technology.
The recent Blue Yonder ICON 2022 event featured a close look at Walmart’s workforce management and Forrester’s view of order management systems.
Retailers have been reaping the rewards of environmentally friendly solutions during the past few months.
As online resale grows in popularity, retailers are becoming more innovative within the space.
Amazon has confirmed that Prime Day will occur in July this year, and now is the time for other retailers to prepare.
Meet the likely new boss of Twitter, who may prove very different than the old bosses.
This is not your mother’s J.C. Penney.
Entertainment and sports arenas increasingly feature leading-edge retail technology deployments.
The newest kind of mall is one you don’t have to leave home to visit.
A new generation is captivating retailers with its technological sophistication and interest in digital experiences.
Offering customers electric vehicle charging stations is a way retailers can get involved in the renewable energy wave of the future – today.
Retailers avoided employee discontent during the winter of 2021-22 with innovative technology solutions.
Uber Technologies Inc. is making moves that take it beyond being a traditional online delivery provider.
Enterprise platforms are not the most exciting part of the retailer technology environment, but they enable interesting things to happen.
Robotic innovation continues spreading across the retail enterprise – popping up to automate an increasing variety of tasks.
There are a lot of interesting technology projects at convenience retailers that don’t involve automating checkout.
Even the best relationships can benefit from a little distance.
Another year brings another “store of the future” – which is really a store format with the latest innovations.