7/24/2026 Digital and omnichannel technology can turn almost any part of a shopper’s home environment into a consumer touchpoint.
7/17/2026 Summer is here and it’s time for my annual beach boardwalk-themed column.
7/10/2026 Strong placement in artificial intelligence search results is crucial – and the rules of the game are different than for traditional search engine optimization.
7/2/2026 It may not have been the best or worst of Prime Days, but the most recent edition of the annual Amazon sales extravaganza produced a wide range of metrics.
6/26/2026 It’s time to check in on the atate of agentic AI, workforce augmentation and ultrafast delivery.
6/12/2026 Spring is a season of renewal, and retailers have recognized that tradition with sustainability efforts.
6/5/2026 The shift of Amazon Prime Day from the July calendar leaves a lot of room to capture sales in a traditionally slow month.
5/29/2026 Retailers are increasing the versatility and efficiency of their employees by equipping them with mobile artificial intelligence.
5/22/2026 GameStop’s offer to acquire eBay has garnered a lot of attention – and a firm “no” from eBay, but could it actually work?
5/15/2026 Ultra-fast delivery is back in a big way, and retailers need to adapt.
5/8/2026 Retailers are increasing the sophistication of their consumer apps with help from leading-edge artificial intelligence.
5/1/2026 Prime Day is coming approximately a month earlier than normal, and retailers need to adjust their competitive strategies.