Digital engagement with customers makes it easier than ever for retailers to craft product offerings around the specific needs and wants of their shoppers.
A quick-service restaurant operator is purchasing an artificial intelligence-based consumer insights and marketing performance analytics technology provider.
Retailers with exceptionally high sales growth are more likely to take steps to address supply chain issues that are rising in the wake of the pandemic and social strife.
Social influencers offer retailers the opportunity to engage with customers in a direct and personal way, but they must understand this new environment.
Carrefour’s franchisee in the Middle East, Africa and Asia is increasing its use of inventory control robots at stores in the United Arab Emirates (UAE).
A fashion and accessories retailer is maintaining customer relationships during COVID-19 via in-store and virtual appointments and email consultations.
If you buy it, the latest Amazon Alexa concept will become a reality.
Amazon is launching a new program called Build It, which ensures new products integrated with its Alexa voice assistant technology have paid orders waiting before it commits to
A specialty footwear brand is streamlining the delivery of visuals on its e-commerce site.
Crocs is deploying the Cloudinary Media Experience Platform to automate its entire image management lifecycle, with the goal of providing a more engaging,
Online retailers need to prepare for a continuation of some of the supply chain issues which arose during the COVID-19 pandemic.
DHL E-commerce Solutions, a division of global logistics company Deutsche Post DHL Group, has identified four overarc
The Kroger Co. can manage more than 250,000 daily requests for COVID-19 vaccine appointments online.
Kroger Health, the health care division of the nation’s largest supermarket retailer, is rolling out a new vaccine scheduling platform.
CSA recently spoke with John Pennisi, a former member of the New York-based Lucchese Mafia family, about the extent of organized crime’s involvement in retail and specific ways criminal enterprises attempt to exploit the industry for profit.
Three major retailers are attempting to reinvent the single-use plastic shopping bag, and may integrate leading-edge technologies such as mobile and IoT into their effort.
A global supermarket conglomerate is backing up a commitment to boost its online capacity in the U.S. while increasing its competition with America’s largest grocer.
The Biden administration is reportedly putting a hold on an effort by the federal government to force a popular Chinese social media app to sell its U.S. business.
An online prescription eyewear retailer is expanding the ability of customers to use augmented reality to “see” how different frames look on their face.
Chain Store Age recently spoke with Eiko Kawano, retail experience lead, North America, at digital consultancy Publicis Sapient, about how COVID-19 has both driven more consumers online and made them more aware of supply chain sustainability issues.
A second grocery division of Ahold Delhaize USA is partnering with leading CPG provider Procter & Gamble (P&G) to aid consumers hosting at-home Super Bowl celebrations.