Your customers are on a journey, and need a good experience every step of the way.
Customer experience management technology provider SMG helps retailers listen to their customers and act on shopper feedback in real time.
McDonald’s is now serving up something other than fast food.
The fast-food giant has launched Golden Arches Unlimited, an online shop that celebrates its brand with themed-merchandise specifically designed for McDonald’s fans.
Retailers really need to consider free or reduced-cost shipping.
According to a new survey from market research firm Clutch, more than three-quarters (77%) of online shoppers say they are very likely to order an item they’re considering if the sh
An e-tail giant is investing in solar farms in Illinois, Virginia, and Spain.
Amazon’s newest renewable energy solar projects in the U.S. will be located in Lee County, Illinois and in northern Virginia.
The holidays can be a blue time for retailers of CPG products, or cheery with the right promotional and pricing strategies.
According to data from Nielsen, 75% of U.S. adults are “omni-shoppers” who buy products both online and offline.
A strong mobile commerce offering will help retailers attract this holiday season’s highest-spending generation
Over a third of millennials plan to spend more money during the 2019 holiday season compared to 2018, and they will likely o
Amazon is entering the business of letting businesses automatically reorder supplies.
The e-tail giant is introducing Dash Smart Shelf, a scale upon which businesses can stack basic office supplies such as sticky notes, copy paper, and disposable
The ShopperTrak solution measures mall shopping center traffic patterns, delivering mall owners and retail property managers the reliable data to explore new leasing models, quantify event success and ensure the right tenant mix by zone.
Sweetwater Sound is in tune with the digital needs of musicians buying instruments online.
Chain Store Age recently spoke with Sweetwater Sound, a Fort Wayne, Indiana-based online retailer of music gear and instruments, about how it leverag
Joann is enhancing stores and crafting omnichannel shopping options in time for the holidays.
The specialty craft and fabric retailer is remodeling existing stores featuring cutting-edge technology, dedicated learning spaces and custom services,
A discount grocer is providing Amazon payment and pickup options in select stores.
Save A Lot is rolling out the Amazon PayCode cash payment service and Amazon Hub Locker secure pickup/return option at its stores in St. Louis.
Baby boomers are the generation second-most-likely to shop in a physical store this holiday season.
According to a new survey of nearly 30,000 users of the Shopkick mobile rewards app, Gen Z consumers defy “digital native” stereotypes by being mo
eBay is ending its ban on holiday promotions with a big splash.
Starting Friday, Nov. 1, eBay is launching a series of “Friday Drops” special savings offers every Friday through Dec. 13. Shoppers can visit the eBay site every Friday at 12 p.m.
Add Amazon to the list of retailers not waiting for Black Friday to start their holiday promotions.
Amazon is offering special early holiday deals and discounts from Nov. 1-21 at amazon.com/holidaydeals.