How Generative AI Is Reinventing Retail
Generative AI is already creating countless new opportunities for retailers and consumer brands.
Five Questions to Consider Before Creating an EV Charging Program
A decade from now, transportation as we know it will be barely recognizable — and the opportunity for businesses to benefit is clear.
Donating Goods: A Sustainable, Socially Responsible Solution to Excess Inventory
The retail industry is facing an excess inventory crisis.
Create reliable customer experiences in an unreliable world
I’ve long been fascinated by “retrofuturism," an art style that showcases past visions of how the future would evolve.
Retail’s Reinvention: Resetting Store Strategies to Drive Future Growth
During the pandemic, retailers started to wonder what kind of role the physical store still had to play.
Supply chain innovation could boost the retail labor force
Of the many challenges retailers continue to grapple with — high costs of goods, transit, managing out-of-stocks and more — the labor shortage could be the most worrisome.
Leveraging New Supply Chain Law to Increase Sales and Lower Costs
It has been nearly a year since U.S.
Businesses go direct-to-consumer -core retail principles remain king
Direct-to-consumer (DTC) used to be a specific retail segment, but now all brands, including traditional B2B brands (the ones selling at your local grocery store, superstore or toy store), are getting in the game.
How closed loop systems are key to a sustainable future
You may have noticed that the term "sustainability" has become a big buzzword these days.
Three strategies to help brands thrive in an ‘up and down’ economy
Inflation is a persistent issue that is impacting consumers and businesses alike.
Why speciality retailers digitally onboard and upskill frontline teams
As every retailer knows, consumers are getting smarter.
Why a Responsible Reset Will Drive Retail’s Reinvention on the Path to Growth
Retail has faced many curveballs over the past two years.
Designing Brick and Mortar for the Digital Age
The digital age and all of today’s advancements in e-commerce have prompted us to adapt quickly — especially when it comes to the shopping experience.
How Software Can Mitigate Weather-Related Supply Chain Disruptions
In recent years the supply chain has been challenged by port backups, factory closures, material shortages, and labor and driver shortages.
What retail media networks tell us about the future of the industry
Does it feel like you’re seeing more sponsored product recommendations on your go-to e-commerce platforms lately?
How Amazon sellers can seamlessly diversify their sales channels
It’s no secret that Amazon is a behemoth in the digital marketplace.
The benefits of automated repricing strategies in food retailing
Up to one-third of all food produced is lost or wasted, leading to inequalities in food availability and impacting food cost.
Is Ship Congestion Finally Easing Up?
Since early 2020, the U.S. has grappled with disruptions in the international supply chain, much of which was a direct result of the Covid pandemic.
Why retailers are embracing fixed CAM costs
Common area maintenance clauses in leases always created headaches. Now both retailers and landlords are finding relief with fixed price arrangements.
How Companies Can Prevent Retail Policy Abuse
Amid economic uncertainty, consumers are adjusting shopping habits accordingly.
The 5 steps all retailers must now take with their leases
It's official: ASC 842’s implementation is here.
Fortifying Your Retail Operations in the Face of Growing Cyber Threats
In today’s fast-paced retail and consumer industry, the shift towards hybrid shopping is rapidly changing the way retailers do business.
Reacting to Consumer Behavior During Times of Economic Uncertainty
If we’ve learned anything in the past few years, it’s that there will always be unpredictable external forces.
Combating Retail Ghosting: How Digital Tools Drive Worker Retention
Retail employees are quitting the industry in droves.
The Role of IoT Connectivity During an Economic Downturn
The proliferation of Internet of Things (IoT) adoption in retail is opening new pathways to business resilience at a time when it’s needed most.
How to Improve the Reverse Logistics Process for Better Outcomes
The ever-growing popularity of online shopping has also dramatically increased the number of returns retailers need to mitigate.
How to Move Post-Holiday Excess Inventory — And Maintain Brand Value
Rising inflation and fears of a recession present a challenging environment for retailers in the first quarter of 2023.
Business Outlook for Retailers
Businesses navigated a choppy and challenging 2022 by being nimble, creative, and disciplined.
Analysis: Retail Outlook 2023
After two years of frenetic activity fueled by a post-pandemic recovery, retailers are expected to confront a tougher operating environment in 2023.
Insight: Supply Chain Protected From Layoffs
Tech layoffs are dominating the headlines with cuts from major companies including Meta, Amazon, Cisco and Twitter due to attempts to save costs.
Why cameras are ideal for frictionless shopping
Online shopping and tap-to-pay methods have slowly introduced shoppers to the future of tech-powered retail, prioritizing convenience and contactless efficiency.
Five Reasons to Adopt Smart Warehouse Management
Technology is getting smarter all the time, and the solutions in your warehouse should not be an exception.
Why returns fraud should be a top priority within loss prevention
Organized retail crime (ORC) is on the rise across all channels.
How to Use Intelligent Clustering as a Competitive Advantage
Finding a balance between providing shoppers the products they want and the cost of doing so is key to success in retail.
Loss Prevention Is Bigger Than Shrink
Retailers have been combating theft and shrink for as long as there have been goods to sell.
How Business Process Outsourcers Can Make the Holidays Merry for Retailers
The holiday rush offers retailers the opportunity to add some much-needed revenue to their books.
From Meta: Four Creative Strategies to Set Your Online Holiday Campaign Apart
The holidays are the noisiest time of year for businesses and shoppers alike.
Omnichannel customer retention is critical as in-store traffic returns
During the COVID-19 pandemic, shoppers flocked to e-commerce amid lockdowns and concerns of exposure.
Holiday Hiring is the ‘Storm of the Century’
With the aftereffects of “The Great Resignation” looming like a winter storm cloud, hiring and retention continues to pose a major challenge.
Resolving excess inventory over the holiday season—and beyond
With the worst of the COVID-19 pandemic—and its social and economic side effects—seemingly behind us, retailers are anxious to rebound during what we can expect to be the most robust holiday shopping season in three years.
Luxury lives on Fifth Avenue, Rodeo Drive...and off I-270 in Columbus?
One of Ohio’s fastest-growing metros is the center of a Midwest expansion embarked upon by leading luxury brands.
The Five Most Common Social Commerce Mistakes and How To Fix Them
Social media is where customers spend 2.5 hours each day on average.
Technology Solutions Can Help Deter Retail Theft this Holiday Season
The holidays are fast approaching and in the air, there’s a feeling of shopping.
Using Automation to Solve The Labor Shortage
In the wake of the pandemic, the health of the retail sector has quickly recovered.
Enhancing In-Store Experiences with Music, Scent and Visuals
Experiences have always been the driving force behind retail, and yet many brands still struggle to understand and implement this transformation in today’s new economy.
A Bit of Tech Goes a Long Way In-Store
The world of retail has leaned into technology and it has subsequently transformed the entire shopping experience.
Expert Commentary: Update on U.S. ports
Port congestion around the U.S. is continuing to cause issues with the global supply chain.
Analysis: Data is the real gold in the Kroger-Albertsons deal
Kroger’s $24.6 billion deal to buy Albertsons would change the U.S. grocery landscape, creating a mega grocery chain.
Secondary market goods help holiday shoppers beat inflation
As consumers continue to face consistently high inflation, discretionary spending will be far less this holiday season than in years past.
Take a New ‘Jobs to be Done’ Approach for Adopting AI
Although interest in artificial intelligence has come and gone in the past, market experts believe it is here to stay.
2022 Holiday Season Will Look Very Different: Five things retailers need to know
The popular holiday tune, “It’s starting to look a lot like Christmas” hits differently for retailers this year.
Why shopping center developers must continue to be innovators
The social element, not the shopping opportunity, is what must drive today’s retail centers
Holiday Predictions 100 Days Out
This year could bring one of the earliest kick-offs to peak trading season ever, with customers in a determined mindset to buy.
How communication governs supply chain efficiency
Supply chains are fragile.
Trends shaping supply chain sustainability (SCS) in 2022 and beyond
According to the EPA, supply chains often account for more than 90% of greenhouse gas (GHG) emissions.
How can brick-and-mortar retailers compete against e-commerce brands?
E-commerce is sweeping the global markets at an extremely fast pace.
How Stores Can Work Harder: Seeing threats as opportunities for change
When it comes to threats, avoidance isn’t an option.
How not to bungle layoffs and become a viral sensation
They don’t teach how to conduct layoffs in college or graduate school.
Peak Season: Meeting Holiday Demands Amid Stressed Supply Chain
Many shippers and manufacturers have started to work on their supply chains to get inventory over to the U.S. sooner.
Analysis: Is Bed, Bath & Beyond Headed to Bankruptcy?
As predicted, retailers are struggling now that the historic government aid packages during the COVID-19 pandemic have ceased.
Digitalization gives retailers essential tools to combat inflation
In June, the U.S. Bureau of Labor Statistics announced that over the last year prices surged, exemplifying a key post-pandemic challenge facing retailers.
The next era of DTC is ‘direct-to-community’
As we begin to emerge from the pandemic, one of the most important learnings about commerce is that people want to shop their values and build more genuine relationships with businesses.
Consumers reimagine retail shopping
It’s no surprise that online shopping for goods and services reached an all-time high during the pandemic.
The Future is Electric: What retailers need to know about adding EV charging stations
Despite the tremendous gains made by e-commerce during the COVID-19 pandemic, brick-and-mortar locations remain a critical part of Americans’ shopping habits.
Retailers Should Look to QSRs for Inspiration
Regardless of how you study the competition, I urge everyone to watch quick-service restaurants/fast-food restaurants. If you are not, you are missing some critically important information.
Making Stores Work Harder: The Power of a Small-Format Strategy
It has been 20 years since The Home Depot introduced plans for a smaller format store. Its intention was to address urban areas where their traditional store concept wouldn’t fit.
Three ways to show love to your loyal customers
If the in-store experience is not up-to-par with the competition, customers will reconsider their loyalty.
First party misuse: The hidden cost of the e-commerce boom
We’ve all been there. We open our account statement only to find a transaction we don’t recognize from a merchant we don’t remember.
How Web 3.0 will challenge centralized data
In the Web 2.0 era, a handful of behemoth retailers dominated data collection and unification based primarily on online and in-app shopping behaviors.
Checkout has 99 problems…and speed is only one
Checkout abandonment is currently a $4 trillion problem for retailers.
How grocers are adapting to shoppers’ omnichannel fluidity
With COVID-19 having forced even reluctant grocers to operationalize e-commerce, it seems that the industry has finally reached an omnichannel tipping point.
Reimagining the role of store associates in a digital world
A friend of mine recently walked into the nursery department of a major home improvement store to look for a specific plant.
The Pandemic Did Not End City Life
When the pandemic began, many assumed that there would be a mass exodus from urban centers.
Unpacking the generational variance affecting retail
Walk into any shopping center, restaurant, or convenience store, and you’re sure to experience some degree of inconvenience that can almost always be traced back to COVID-19.
Everything Points to the Sunbelt as Next Center for E-commerce
Are you wondering where the next big boom in e-commerce will be?
The role of supply chain management in a successful BOPIS offering
The COVID-19 has pandemic flipped retail on its head.
Prioritizing Safety to Increase Employee Satisfaction
Employee satisfaction and retention have never been more important.
Headless commerce is not as scary as it seems
The term “headless commerce” can seem daunting.
Leveraging AI-powered pricing increases margins in high inflation
In this period of high inflation, retailers will be challenged with razor-thin margins – which only continue to shrink.
Protecting Brand Loyalty When Last Mile Delivery of Large Items Fails
Consumers today have high expectations. Not only do they want the best price, they also gravitate towards retailers that deliver fast.
How retailers and brands can support a circular economy
Sustainability matters to retail shoppers.
What retailers need to know about hiring minors this summer
As summer approaches, retailers may be looking at staffing options they did not consider before the current worker shortage.
Retailers’ Response to Social Issues Can Make or Break Their Reputations
Consumers and other stakeholders are putting their money where their morals are and expect the chains and brands they do business with to do the same.
Four small inventory management tweaks that can have a big impact
Accurate inventory management requires a significant investment of time and money.
Precision pricing: How retailers should act on inflation data
The data is not monolithic. Retailers should understand inflation trends more granularly.