Technology

American Dairy Queen Corp. is testing the effectiveness of voice-enabled artificial intelligence technology at drive-thru windows of franchise stores.

A popular delivery app is making it easy for customers to make a return.

Cannabis retailers are adopting the same business practices and solutions that help propel other, more established retail verticals.

The world’s largest home improvement retailer was so impressed with an automated distribution solution it purchased the company that developed the technology.

Sam’s Club is rolling out several new features for advertisers participating in its retail media network.

United Parcel Service (UPS) is making a major commitment to using RFID for tracking small packages.

Consumers are increasingly turning to artificial intelligence for product search and discovery, with some retailers struggling to keep up.

Users of artificial intelligence assistants such as ChatGPT and Gemini are becoming increasingly less likely to use the world’s most popular search engine.