Personalization

Papa John’s International is building on its implementation of Google Cloud artificial intelligence technology to transform its ordering and delivery experience.

Lowe’s Companies Inc. is developing a highly tailored shopper experience to increase frequency of visits and spend.

Amazon’s latest generative AI shopping feature provides recommendations based on the hobbies and activities of customers.

Instacart is leveraging next-generation artificial intelligence to provide shoppers with relevant products and health information.

An iconic British footwear brand made famous by generations of punk and alternative rockers is modernizing how it recognizes and interacts with customers.

A new survey reveals the impact of artificial intelligence on how consumers shop digitally.

The owner/operator of more than 400 stores across a variety of verticals is focusing on customer experience at its grocery banners.

The world’s largest cosmetics company will release a new hardware device that assesses customer skin at an individualized level.