Chatbots / Virtual Assistants / AI Agents

Kate Spade New York is leveraging a new solution that puts Amazon Alexa conversational shopping capabilities in the hands of other retailers.

The nation’s largest sporting goods retailer will soon deliver immersive conversational experiences to customers via its mobile app.

Google is attempting to make it easier for retailers to conduct commerce using its open source agentic artificial intelligence protocol.

A leading global flexible payments provider is expanding its presence in next-gen artificial intelligence environments.

Google continues developing new ways for consumers to leverage Agentic artificial intelligence while shopping.

Consumers are not yet starting product searches via artificial intelligence in large numbers.

Consumers use a number of advanced artificial intelligence platforms to perform due diligence for purchases, but one stands out from its competitors.

The cost of falling short with regard to the customer experience is very real.