Ulta Beauty personalizes shopping via ChatGPTUlta Beauty customers have a new curated shopping experience enabled by next-gen artificial intelligence. How retailers can stay 'findable' as search goes agenticMore and more, consumers are shifting away from typing queries into a search box and sifting through pages of blue links. Newegg, The RealReal team with Google for conversational AI shopping Newegg and The RealReal are both partnering with Google to make it easier for customers to find and buy the products they want. Gap rolls out new conversational AI shopping, virtual try-on features Gap Inc. continues efforts to transform its customer experience with leading-edge artificial intelligence. Chatbots influence – but don’t control – consumer purchases Artificial intelligence chatbots are growing in usage and importance as shopping tools but are not the only deciding factor in purchases. A deeper dive into Accenture’s holiday survey – inflation, AI loom Accenture data shows that the holiday shopping season is shaping up to be centered around consumers using artificial intelligence and feeling financial pressure. Here’s why shoppers don’t like online search – and would consider AI Consumers are growing frustrated with the online search experience on e-commerce sites and may turn to next-gen artificial intelligence assistants. Albertsons teams with OpenAI for enterprise AI expansion Albertsons Companies Inc. is working with a major next-gen artificial intelligence provider to transform its operations. Kroger bases AI strategy on customer data, helping shoppers & associates The Kroger Co. sees artificial intelligence as a data-driven tool to streamline shopping while making associates more efficient. JD Sports aligns product catalog with agentic commerce JD Sports is optimizing its enterprise to respond effectively to queries from artificial intelligence-based shopping agents. Fashion shoppers most interested in AI tools that help them save money Fashion and sportswear consumers are increasingly using AI throughout the shopping journey — but not for everything. Tapestry enables direct Google AI purchase of Coach, Kate Spade items The parent company of Coach and Kate Spade New York is expanding the integration of artificial intelligence into its enterprise. 1 2 3 4 5 Next Last
