Retail Technology News: July updateRetailers in July 2026 focused technology efforts in areas including robots, AI-based shopping assistance and 3-D product imaging. A customer’s home is their castle - and a storefrontDigital and omnichannel technology can turn almost any part of a shopper’s home environment into a consumer touchpoint. Taco Bell scales voice AI drive-thru ordering to almost 900 stores Taco Bell is expanding the use of voice-enabled artificial intelligence technology at drive-thru locations. Amazon embeds voice and AI into print-on-demand service Amazon is letting consumers custom design merchandise with the help of AI. Kate Spade debuts Amazon Alexa conversational AI tool Kate Spade New York is leveraging a new solution that puts Amazon Alexa conversational shopping capabilities in the hands of other retailers. Amazon enables conversational shopping via Alexa voice assistant Amazon is turning Alexa into a conversational shopping tool and phasing out its Rufus mobile artificial intelligence assistant as a separate chatbot. Little Caesars Pizza AI-enables phone order management The world’s third-largest pizza chain is expanding its efforts to streamline the processing of customer phone orders. EXCLUSIVE Q&A: Home Depot AI-enables store phone customer service The Home Depot is improving in-store customer experience and associate effectiveness with artificial intelligence voice technology. Dairy Queen expanding pilot of voice AI at drive-thru American Dairy Queen Corp. is testing the effectiveness of voice-enabled artificial intelligence technology at drive-thru windows of franchise stores. Visa: Consumers, businesses grow in acceptance of AI agents Consumers and businesses are becoming increasingly comfortable with letting artificial intelligence assist financial decisions, but trust issues remain. 1 2 Next Last
