Best Buy automates, expands distribution network for holidaysBest Buy Co. Inc. is enhancing its supply chain with features including automated warehouse vehicles and a new delivery hub. 2025 – A look ahead to the year in retail techA new year brings new developments in retail technology. Amazon lets customers show holiday appreciation to drivers Amazon shoppers have a way to demonstrate their gratitude to the drivers delivering their holiday purchases. Washington, D.C. sues Amazon for alleged delivery discrimination Amazon is accused of purposely offering slower delivery in certain neighborhoods of the nation’s capital. Amazon has biggest ever Black Friday – Cyber Monday event Amazon set a new sales record during its 12-day holiday promotional event from Thursday, Nov. 21 – Monday, Dec. 2. Almost all top U.S. retailers were hacked in 2024 A new study reveals that retail breaches are an almost universal industry problem. Cyber Monday online sales outperform Black Friday Initial Cyber Monday results indicate higher e-commerce sales than were recorded on Black Friday. Retail AI readiness doesn’t match urgency Retailers almost universally agree that artificial intelligence is of major importance, but preparation lags. Amazon enhances cloud contact center solution with generative AI Amazon is AI-enabling its Amazon Connect customer service platform for personalization and self-service. The holiday retail data goldmine: Unlock personalization at scale As consumers start to open their wallets for holiday shopping, there's a complicating factor for retailers - how well do they know their customers? First Previous 125 126 127 128 Next Last
