Technology

I recently visited a location of a well-known upscale retailer where associates were too engrossed in their smartphones to look up at shoppers.

JCPenney Co. Inc. is expanding its support for businesses and nonprofits looking to purchase products at bulk order prices.

New data reveals artificial intelligence is becoming a major customer experience tool.

The owner/operator of more than 400 stores across a variety of verticals is focusing on customer experience at its grocery banners.

A popular low-cost shopping app is strengthening its product safety and compliance protocols while preparing to launch innovative polyester recycling.

Retailers in January 2025 focused technology efforts in areas including agentic AI, RFID and robotics.

If it feels like every day in your retail enterprise is a repeat of your last, it may be time to upgrade some systems.

An online resale retailer is releasing a new artificial intelligence tool to help streamline the process of listing products for sale.