EXCLUSIVE Q&A: DoorDash aids customers and retailers with engagementDoorDash views customer engagement as an important tool to maximize the benefits of its platform for both shoppers and retail partners. Instacart enhances real-time store inventory visibilityInstacart is obtaining a better view of what’s in stock at stores it fulfills orders from. How brands are falling behind in customer engagement A new study from SAP Emarsys indicates many brands are not using advanced consumer engagement strategies as shopper brand loyalty is declining. Amazon resumes drone deliveries A voluntary pause on delivery of online orders via drone at Amazon has been lifted. EXCLUSIVE Q&A: Fiona Tan, CTO, Wayfair Wayfair sees personalized, streamlined customer interaction as key to retaining and attracting customers. eBay rolls out grading for collectible trading cards eBay Inc. has a new service for buyers of trading cards on its platform. EXCLUSIVE Q&A: Lowe’s puts customer at center of promotions Lowe’s Companies Inc. is developing a highly tailored shopper experience to increase frequency of visits and spend. Uber, OpenTable to globally integrate services Restaurant customers will soon have a seamless option for reservations, transportation and delivery in six countries around the world. Chipotle celebrates 'Burrito Day' with digital game A quick-service restaurant chain noted for its burritos has a major upcoming holiday on its calendar, and customers have a gamified chance to benefit. Here’s how marketers are using AI A new survey reveals artificial intelligence trends among brand marketers. First Previous 111 112 113 114 115 Next Last
