Marketing Tactics

WASHINGTON — The National Retail Federation released its 2012 holiday forecast on Tuesday, which shows sales increasing 4.1% to $586.1 billion, down from last year's 5.6% growth.

However, the NRF's 2012 estimate tops the 10-year holiday sales growth average of 3.5%.

CINCINNATI — Procter & Gamble has introduced its Pantene Expert Collection, which addresses the needs of both aging hair and extreme hair damage.

The Expert Collection brings two new premium hair care lines to Pantene: AgeDefy and Advanced+ Keratin Repair. The products utilize Pantene’s most advanced technologies and promise to help women experience healthy-looking hair with luster, bounce and damage repair.

Chicago -- Survey results released Tuesday by BDO USA revealed that 51% of retail finance chiefs foresee a 5.9% increase in online sales for full-year 2012.

That compares to 4.1% and 4.5% expected increases in same-store sales and total sales, respectively.

The BDO Retail Compass Survey of CFOs, which examined the opinions of 100 CFOs at leading retailers located throughout the country, found that CFO sentiments were conservative compared to last year, when the respondents predicted 11.9% online sales growth.

New York -- Smartphone and Internet users actively seek out and prefer to engage with mobile-friendly sites, but such sites must meet certain expectations in order to convert users from visitors to consumers, according to a Google study conducted by independent market research firms Sterling Research and SmithGeiger.

Pleasanton, Calif. -- Grocer Safeway Inc. said Tuesday it has extended its corporate social responsibility commitment with the introduction of a new program it calls Heart of Safeway Pledge, which encourages consumers and communities to be more conservative and socially responsible.

Los Angeles -- Survey results released Tuesday by online shopping site PriceGrabber found that 88% of shoppers plan to research their holiday gift purchases in advance to find the best deals.

Of those, 38% plan to spend three to six hours researching holiday gift purchases, 29% plan to spend up to two hours, 19% said they plan to spend over 10 hours and 14% indicated between seven and 10 hours.

San Diego, Calif. -- Audio products company Parametric Sound Corp. said Tuesday that Build-A-Bear Workshop will include its directed sound product in six newly designed stores that will be opened across the U.S. this year.  

The HyperSound product will allow Build-A-Bear to simultaneously operate multiple interactive kiosks within the store, each playing its own specific audio message.

Wayne, N.J. -- Toys “R” Us on Tuesday said it will offer a price-match guarantee on all items in its namesake and Babies “R” Us stores this holiday season.

Beginning immediately and continuing through Christmas Eve, the company said it will match competitors’ in-store pricing on identical items, any time a customer presents a local competitor’s current print advertisement showing the item available for less.  

Washington, D.C. -- Shop.org’s holiday 2012 online sales forecast, released Tuesday, expects sales to grow 12% over last holiday season to as much as $96 billion. Last year, according to the Dept. of Commerce, e-commerce sales grew 15% during the months of November and December.

NEW YORK — Saks Inc. has opened its first Saks Fifth Avenue store in Kazakhstan, in the city of Almaty.