Retail Technology News: July update
Retailers in July 2026 focused technology efforts in areas including robots, AI-based shopping assistance and 3-D product imaging.
Here are some of the most noteworthy and innovative technology stories as reported by Chain Store Age in July, starting with the most recent.
- HomeBase USA rolls out inventory scanning robots following pilot HomeBase USA has expanded Simbe’s Store Intelligence platform, including the use of Tally inventory robots, across all of its locations. With continuous visibility into shelf conditions, HomeBase teams can identify and resolve issues before they affect customers.
- Walgreens opens new robotic pharmacy fulfillment hub — here’s where Walgreens has opened a new micro-fulfillment center in Kent, Wash. dedicated to prescription fulfillment. Micro-fulfillment centers (MFCs) are a network of facilities using robotic technology in a central pharmacy environment in an effort to more efficiently dispense and ship prescriptions to the retailer’s locations nationwide.
- Michaels teams with Google on new ‘Ask Mike’ AI shopping assistant Michaels has released “Ask Mike,” a new AI-based shopping assistant built with the Google Cloud Gemini Enterprise for Customer Experience agentic AI platform. The tool allows shoppers to describe their creative ideas in conversational language and instantly receive curated, personalized product recommendations on desktop, mobile, or the iOS or Android app.
- Decathlon deploys electronic shelf labels across 700 global stores France-based Decathlon has implemented the Vusion digital platform at 700 stores in 54 countries. Decathlon leverages the Vusion solution to automate price management via instant, synchronized price updates on linked electronic shelf labels (ESLs).
- La-Z-Boy continues upgrading virtual 3-D product imaging La-Z-Boy Inc. is integrating upgraded, API-based product imagery generation technology from 3D Cloud (formerly Marxent) across all of its digital shopping channels. The 3D Cloud system generates an image for every possible product and style combination, enabling La-Z-Boy to showcase its full assortment of customization options. When scaled over the next few years, La-Z-Boy expects the solution will deliver 16 million individual renders on demand.
Advertisement - article continues below
Advertisement
- Bealls optimizes clearance pricing Bealls Inc. is leveraging the artificial intelligence-equipped Oracle Retail Lifecycle Pricing Optimization (LPO) solution to automate and optimize pricing decisions based on real-time demand signals, inventory levels, regional considerations, and projected lifecycle margin.
- Hungry Howie’s modernizing digital ordering with DoorDash Hungry Howie’s is partnering with DoorDash in a wide-ranging effort to rebuild its website and native mobile app, introduce an upgraded loyalty program, and help consolidate its technology stack to support operations across all direct digital channels.
- Taco Bell scales voice AI drive-thru ordering to almost 900 stores Taco Bell is expanding the use of voice-enabled artificial intelligence technology at drive-thru locations. The quick-service Mexican food chain is deepening its deployment of the Omilia voice AI platform across its U.S. drive-thru network. The solution helps automate order-taking at the drive-thru speaker, adapting to each location’s menu, real-time stock levels, and limited-time offers.
- Sport Clips deploys agentic AI to localize customer engagement Sport Clips Haircuts has rolled out more than 3,400 agentic AI-based SOCi Genius Agents to perform local review management and search optimization work at scale across its nearly 1,800 locations.
- Dick’s Sporting Goods loyalty program enhancements include paid tier Dick’s Sporting Goods is rolling out a paid membership tier, called ScoreCard+, that costs $99 per year. Membership includes unlimited free standard shipping on all purchases; an "always-on 20% discount" on in-store services and experiences; and a guaranteed $100 in Rewards each year, awarded in $25 increments each quarter.
