Agentic Commerce

A new survey from Deloitte sheds light on disconnects in how consumers and brands leverage artificial intelligence for an individualized shopping experience.

Winning over skeptical shoppers is a critical component of Black Friday success that pays dividends throughout the holiday season and beyond.

Walmart is rolling out tools that will allow customers to use their own artificial intelligence tools to shop, but with built-in permissions, controls and protections.

Google is helping consumers get ready for the holidays with tools to streamline online shopping and research-backed seasonal shopping tips.

A new measurement from Numerator reveals where artificial intelligence-enabled shopping may have the greatest impact.

More and more, consumers are shifting away from typing queries into a search box and sifting through pages of blue links.

Newegg and The RealReal are both partnering with Google to make it easier for customers to find and buy the products they want.

Artificial intelligence chatbots are growing in usage and importance as shopping tools but are not the only deciding factor in purchases.

Accenture data shows that the holiday shopping season is shaping up to be centered around consumers using artificial intelligence and feeling financial pressure.

Consumers are growing frustrated with the online search experience on e-commerce sites and may turn to next-gen artificial intelligence assistants.