How agentic commerce will test loyalty and returnsWho pushed the buy button? It’s an interesting question here in the early days of agentic commerce, especially as it pertains to returns and fraud. Brands focus agentic AI on lower-level customer experience workflowsAgentic AI is growing in popularity for customer engagement, but not in all areas. Amazon offers agentic shoppers up to 365 days of price history Amazon is expanding the price history capabilities of its "Alexa for Shopping" solution. Newegg introduces conversational AI shopping, ChatGPT app Newegg Commerce Inc. is integrating advanced artificial intelligence capabilities into its shopping experience. Google launches smart digital cart; upgrades Agentic commerce standard Google continues developing new ways for consumers to leverage Agentic artificial intelligence while shopping. Google teams with Affirm, Klarna for flex payments in AI, search Google is partnering with two leading flexible payment platforms to provide new options for checkout with Google Pay in its AI and search environments.
