Walmart optimizes social customer engagementWalmart Inc. is effectively managing millions of mentions per year across disparate social media networks. Amazon Web Services to invest $5 billion in Taiwan data centersThe hosted web services division of Amazon is making a major commitment to its operational presence in Taiwan. Exclusive: PetTee Apparel stays on top of budgeting and appointments A custom pet clothing and accessories retailer is managing scheduling and financial tracking with a single solution. Wayback Burgers leverages video mystery shopper data A fast-casual burger chain seeks to improve customer experience and support growth with video-based feedback from mystery shoppers. Dave’s Hot Chicken deploys catering platform A rapidly growing quick-service chicken franchise is launching its first-ever catering program with some technological assistance. Cumberland Farms parent EG America streamlines store management Convenience store giant EG America is deploying a task management platform to enhance store operations. EXCLUSIVE Q&A: Ace Hardware unifies HR processes on one platform The world's largest retailer-owned hardware cooperative is standardizing workforce management workflows. Dave's Hot Chicken boosts customer reviews with video data A rapidly growing quick-service chicken franchise is using a modern twist on the mystery shopper concept. DXL expands customer personalization capability The nation’s largest men’s big and tall specialty retailer is consolidating its customer marketing workflows onto a single platform. Albertsons personalizes online wine shopping with AI Albertsons Companies Inc. is utilizing artificial intelligence to make highly individualized direct-to-consumer wine recommendations. 1 2 Next Last