Voice Commerce

Amazon is streamlining retailer access to its Shop Direct product discovery program and Alexa for Shopping agentic customer assistant.

Batteries Plus is deepening its use of artificial intelligence.

Amazon continues expanding the capabilities of its "Alexa for Shopping" feature on its app and website.

Amazon and Target are both turning the traditional holiday toy catalog on its head with interactive resources that promote products and entertain users.

Amazon is adding a layer of security to its "Alexa for Shopping" feature to make it easier for customers to tell the difference between real messages from the company and fake ones from scammers

Retailers in July 2026 focused technology efforts in areas including robots, AI-based shopping assistance and 3-D product imaging.

Digital and omnichannel technology can turn almost any part of a shopper’s home environment into a consumer touchpoint.

Taco Bell is expanding the use of voice-enabled artificial intelligence technology at drive-thru locations.

Amazon is letting consumers custom design merchandise with the help of AI.

Kate Spade New York is leveraging a new solution that puts Amazon Alexa conversational shopping capabilities in the hands of other retailers.