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News and analysis on business intelligence and analytics solutions for retail stores, including machine learning, predictive learning and artificial intelligence.

Outback Steakhouse minds the store with computer vision

A casual-dining chain is tracking customer interactions in real time.


Study: Many retailers don’t see AI as crucial to logistics success

A new study from JDA indicates that retailer investments in leading-edge logistics technology are not universal.

Without exception, every major grocer today is focused on improving the customer experience in one way or another.

A global fashion brand is managing its e-commerce and marketing on a single artificial intelligence (AI)-based platform.

FCL hq

Federated Co-operatives Limited (FCL) is planning inventory of home and building products across all its member retailers.


Fast-fashion retailer Rue21 is taking an intelligent approach to managing its leasing obligations.

Rite Aid storefront

Rite Aid is applying advanced analytics to identify prescription drug customers at risk for addiction.

UPS reportedly has reached an historic milestone in drone delivery.

Walmart emplyee

Walmart will launch health-care pilots designed to provide easier and better care for its employees while also reducing its own costs. 

A fast-food giant is using voice assistant technology in an unprecedented way.

verishop models

E-commerce platform Verishop supports curation and discovery with product information management (PIM).

Almost all retailers measure customer experience data, but lag in one key metric.

This year, the millennial generation will overtake baby boomers as the largest adult population group in the U.S.  And millennials will bring their demands for sustainability to the front of every grocery checkout aisle.

Microsoft is competing with Amazon – by helping retailers compete with Amazon

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