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News and analysis on business intelligence and analytics solutions for retail stores, including machine learning, predictive learning and artificial intelligence.

FedEx acquiring e-commerce platform

FedEx continues bolstering its e-commerce capabilities as it competes with Amazon’s growing proprietary delivery capacity.

Google leverages search trends for tailored gift lists

The new Google Shopping Gift Guide applies artificial intelligence to the task of selecting holiday presents recipients will want.

AWS-Blackberry IVY

Amazon Web Services will develop and market the Blackberry Ivy intelligent vehicle data platform.

Price Chopper storefront

The Golub Corp. is obtaining a single view of customers at its Price Chopper banner to tailor interactions across direct mail, weekly flyers, and digital/email programs.

Rainbow Shops is bursting through the gloom of siloed data to provide customer service agents with crucial information needed to resolve issues.

The Kroger Co. is expanding its collaboration with online grocery retailer Ocado to deploy leading-edge automated supply chain technology to a new warehouse and across its physical stores.

Most supply chain organizations are struggling with the ongoing impact of COVID-19.

Germany-based Zalando is running its machine learning workloads on Amazon Web Services (AWS) to reduce time-to-market of new online customer experience features.

Walmart Canada is troubleshooting potential problems with products on its shelves with an automated camera solution.

There was no “magic” behind Alibaba’s successful 2020 edition of its Singles Day sales holiday, just a lot of innovative technology.

Drive-through ordering has been around since the 1930s, but quick-service chains are upgrading this time-tested service with 21st century technology.

A leading aftermarket auto parts retailer is increasing customer conversion rates by preventing “hijacking” of shoppers’ online journeys.

Claire’s Stores Inc. will develop customized sales forecasting models to help make real estate decisions.

A regional Midwest grocer is helping keep shelves properly stocked during the COVID-19 pandemic with robotic assistance.

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