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News and analysis on business intelligence and analytics solutions for retail stores, including machine learning, predictive learning and artificial intelligence.


Nathan’s Famous upgrades enterprise platform for franchisees

A quick-service restaurant retailer is serving up enhanced ordering and loyalty management for its franchise operators.

grocery shopper

Microfulfillment technology can turn brick-and-mortar grocery stores into high-density online distribution hubs.


Google Cloud is streamlining setup of its artificial intelligence-based customer service platform.

Walmart is leveraging artificial intelligence (AI) to negotiate more valuable supplier contracts at lower cost.

A closer look at the recent Chain Store Age COVID-19 survey reveals some very specific areas where the pandemic is disrupting operations.

Ibotta is partnering with a digital promotion platform to enhance its campaigns with social influencer content.


Pinterest is moving forward with its verified merchant program and making it easier for retailers to promote products.

Amazon is offering a variety of informational and communication services via its Alexa voice assistant and other platforms.

An e-tail giant is providing a variety of services designed to provide relief from and combat the COVID-19 pandemic.

CPG shelf

Many CPG companies are still operating e-commerce as a siloed channel.

Fleet Feet interior

Specialty running chain Fleet Feet has debuted a new retail format that combines personalized in-store fitting with rapid home delivery.


The largest retailer-owned hardware cooperative in the world is committing to a platform that supports POS, inventory and order management, and data analytics.

Amazon Web Services (AWS) is applying artificial intelligence to help users discover the root cause of security incidents.

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