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News and analysis on business intelligence and analytics solutions for retail stores, including machine learning, predictive learning and artificial intelligence.

Ollie's Bargain Outlet logo

Ollie’s Bargain Outlet finds value in communication

Ollie’s Bargain Outlet Inc. is ensuring corporate headquarters and stores stay in touch. The extreme value retailer is deploying Opterus OpsCenter, a multi-modular cloud solution designed to streamline the centralized management and execution of store tasks and communications.

CSA Exclusive: Pilot Flying J steers toward personalization

A travel center retailer is increasing mobile loyalty participation and penetration with cloud-based data management. In an interview with Chain Store Age, Tyler Tanaka, senior director of digital, loyalty and brand marketing at Pilot Flying J, described how the retailer has worked with Deloitte

Wayfair is looking to better scale its operations by moving to the cloud.

A leading luxury retailer is leveraging robotics to help ensure customers have access to the products they want, in-store as well as online.

Trade war, returns, and sustainable shipping are just some of the issues on consumers’ minds as 2020 begins.

crystal ball

A new year full of technology-fueled change and transformation beckons for retailers.

Cavender’s storefront

Texas-based Cavender’s is keeping up with growth by enabling consistent oversight of tasks for store and district managers.

Digital spending rose 8% year-over-year during the 2019 holiday season, with mobile devices serving as a major catalyst.

grocery cart

Two regional grocery chains are leveraging the same personalization intelligence engine to create a more relevant shopping experience.

A specialty gift retailer is optimizing workforce performance with artificial intelligence (AI).

A British retail giant is combining employee communication channels to enable real-time, collaborative shift management.

smart home

Three leading providers of smart home technology want to provide a seamless, consistent user experience.

Walmart Canada

Walmart Canada’s newest distribution center features artificial intelligence and automation.

eBay Motors app

An e-tail giant’s automotive marketplace is enabling customers to buy and sell vehicles via mobile app.

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