EXCLUSIVE: Q&A with Neelima Sharma, senior VP, Lowe’sLowe’s Companies Inc. continues expanding the functionality of its artificial intelligence assistant for shoppers. Target adds new AI features to consumer appTarget continues developing mobile artificial intelligence capabilities for its customers. Batteries Plus launches AI tools for franchising, store customer service Batteries Plus is continuing to develop its artificial intelligence infrastructure. eBay expands authenticity guarantee to collectible coins eBay is offering free professional authentication services for select coins. eTail Boston: How to win shoppers and influence people Speakers at the recent eTail Boston conference discussed consumer fragmentation, the role of entertainment in discovery, and influencers. Retail Technology News: July update Retailers in July 2026 focused technology efforts in areas including robots, AI-based shopping assistance and 3-D product imaging. Negative online reviews can hurt local businesses – here’s how A bad online review can have serious repercussions for a local business. Consumer acceptance of online marketplaces grows Online marketplaces are becoming increasingly important to retailers as customers utilize them more. Survey: Poor automated customer service leads some consumers to switch brands Consumers have limited patience when it comes to automated customer service. ACSI: Diners have a new favorite quick service restaurant brand A quick service restaurant chain is making its debut at the top spot in the American Customer Satisfaction Index’s (ACSI) Restaurant and Food Delivery Study. 1 2 3 4 Next Last
