Walmart to let AI agents shop for customers; sets guardrails Walmart is rolling out tools that will allow customers to use their own artificial intelligence tools to shop, but with built-in permissions, controls and protections. EXCLUSIVE: Q&A with Bob Phibbs, The Retail Doctor, on the sales floor Retail expert Bob Phibbs says retailers are missing the opportunity to capture in-store sales by not properly training and equipping store associates. The shoppers toughest to please in-store are... A new survey reveals what consumer demographic subsets are most likely to have a negative experience shopping in a physical store. Kroger bases AI strategy on customer data, helping shoppers & associates The Kroger Co. sees artificial intelligence as a data-driven tool to streamline shopping while making associates more efficient. EXCLUSIVE: Q&A with Neelima Sharma, senior VP, Lowe’s Lowe’s Companies Inc. continues expanding the functionality of its artificial intelligence assistant for shoppers. Target adds new AI features to consumer app Target continues developing mobile artificial intelligence capabilities for its customers. Batteries Plus launches AI tools for franchising, store customer service Batteries Plus is continuing to develop its artificial intelligence infrastructure. eBay expands authenticity guarantee to collectible coins eBay is offering free professional authentication services for select coins. eTail Boston: How to win shoppers and influence people Speakers at the recent eTail Boston conference discussed consumer fragmentation, the role of entertainment in discovery, and influencers. Retail Technology News: July update Retailers in July 2026 focused technology efforts in areas including robots, AI-based shopping assistance and 3-D product imaging. Negative online reviews can hurt local businesses – here’s how A bad online review can have serious repercussions for a local business. Consumer acceptance of online marketplaces grows Online marketplaces are becoming increasingly important to retailers as customers utilize them more. 1 2 3 4 Next Last
