These pizza retailers have the highest customer satisfaction ratingsConsumers have spoken – and named their favorite delivery and carryout pizza brands. Three warm customer experience initiatives from a cold winterRetailers have been counteracting the winter chill with solution rollouts that help keep their customer relationships warm and fuzzy. Ikea expands integration with assembly services platform Ikea is building out the customer service offered by its Taskrabbit subsidiary. When AI turns store associates into digital servants I recently visited a location of a well-known upscale retailer where associates were too engrossed in their smartphones to look up at shoppers. The Buckle ties mobile POS to omnichannel operations A specialty apparel, accessories and footwear retailer is enabling store associates with access to enterprise information for enhanced customer service. Army Air Force Exchange Service launches AI customer service chatbot Army Air Force Exchange Service is leveraging a cutting-edge artificial intelligence model to enhance interactions with customer inquiries.
