Amazon has biggest ever Black Friday – Cyber Monday eventAmazon set a new sales record during its 12-day holiday promotional event from Thursday, Nov. 21 – Monday, Dec. 2. Almost all top U.S. retailers were hacked in 2024A new study reveals that retail breaches are an almost universal industry problem. Cyber Monday online sales outperform Black Friday Initial Cyber Monday results indicate higher e-commerce sales than were recorded on Black Friday. Retail AI readiness doesn’t match urgency Retailers almost universally agree that artificial intelligence is of major importance, but preparation lags. Amazon enhances cloud contact center solution with generative AI Amazon is AI-enabling its Amazon Connect customer service platform for personalization and self-service. The holiday retail data goldmine: Unlock personalization at scale As consumers start to open their wallets for holiday shopping, there's a complicating factor for retailers - how well do they know their customers? JD Sports accepts omnichannel flexible payments A global British athletic retailer is offering pay-over-time options in a new partnership. Survey: More than half of retailers recognize increased cyberattack risk during holidays Cyberattacks are expected to rise during the holiday shopping season, putting retailers on edge. Instacart taps Uber exec as new CTO A delivery services veteran is assuming the role of CTO at Instacart. Survey: Small-to-mid-sized businesses continue adopting AI Artificial intelligence isn’t just for large businesses anymore, according to a new survey. First Previous 131 132 133 134 Next Last
