Dave's Hot Chicken boosts customer reviews with video dataA rapidly growing quick-service chicken franchise is using a modern twist on the mystery shopper concept. 1-800-Flowers BloomNet network offers extra delivery capacity via UberA 1-800-Flowers.com Inc. subsidiary is partnering with Uber to help ensure florists can handle peak delivery demand periods. EXCLUSIVE Q&A: Janie and Jack expands digital offering with marketplace A specialty childrenswear brand is enhancing its e-commerce site with new product categories via a new third-party marketplace. How Amazon achieved its fastest ever delivery speeds in 2024 Amazon credits improvements in its speed of deliveries in 2024 to one key strategic move. When AI turns store associates into digital servants I recently visited a location of a well-known upscale retailer where associates were too engrossed in their smartphones to look up at shoppers. Ace Hardware rolls out personalized subscription yard service For the first time ever, Ace Hardware is offering yard care products and expertise on a subscription basis to members of its rewards program. Retailers adopt AI for customer experience New data reveals artificial intelligence is becoming a major customer experience tool. Houchens Food Group improves grocery shopper engagement The owner/operator of more than 400 stores across a variety of verticals is focusing on customer experience at its grocery banners. To celebrate Groundhog Day, get out of your enterprise tech rut If it feels like every day in your retail enterprise is a repeat of your last, it may be time to upgrade some systems. Walmart expands same-day pharmacy delivery nationwide Walmart Inc. is delivering prescription medications directly to customers' doorsteps — along with their other purchases — from stores in as soon as 30 minutes across 49 states. First Previous 43 44 45 46 47 Next Last
