Fraudsters target online returnsThe battle against returns fraud and claims is not getting any easier for retailers. Here’s the product category consumers return most, and whyA new survey reveals why customers are especially likely to return one particular item. Levi’s reduces fraud, increases personalization post-purchase with AI Levi Strauss & Co. is leveraging artificial intelligence to enhance its performance after an e-commerce transaction takes place. The 'Krampus' of returns and other holiday e-commerce trends The just-concluded holiday season revealed some trends in digital commerce that retailers should heed for the coming year. Poshmark accepting rejected returns for resale Consumers experiencing trouble returning products have a new alternative to make some money out of the situation. Study: Return policies key to online purchases, customer loyalty Return policies can play a big role in whether consumers make online purchases — and with which retailer. Salesforce: Global online holiday sales set $1.2T record; returns boom Online holiday sales soared in the U.S. and around the globe in 2024, but returns are skyrocketing as well. Amazon offers free returns — no packaging required Amazon is removing fees and preparation from the customer returns process. Losses from return fraud and abuse exceed $100 billion A new study reveals that fraudulent and abusive returns activity poses a serious threat to retail profitability. Here’s where consumers will seek post-holiday deals A new survey reveals how shoppers feel about post-holiday savings and where they plan to find them. 1 2 Next Last
