Shake Shack supporting growth with technology transformationShake Shack Inc. is launching "Project Catalyst," an initiative to scale its digital, data, and operational platforms as it expands to 1,500 company-owned stores. TotSquad partners with Target on baby 'concierge' program Target Corp. is partnering with a parenting technology platform to guide customers online through registry creation and product recommendations. Applebee’s revamps store operations with new POS system Applebee’s Neighborhood Grill + Bar is upgrading a number of in-store solutions, centered on a new POS implementation. Dave's Hot Chicken boosts customer reviews with video data A rapidly growing quick-service chicken franchise is using a modern twist on the mystery shopper concept. Retailers adopt AI for customer experience New data reveals artificial intelligence is becoming a major customer experience tool.
