Marketing Tactics

Retailers are surely getting tired of hearing about how their digital capabilities fall short of customer expectations but that familiar drumbeat is contained in a new report from Capgemini Consulting called, “Fixing the Cracks: Reinventing Loyalty Programs for the Digital Age.”

Reading, Pa. -- Specialty retailer Soft Surroundings has chosen Ambius Premium Scenting to enhance the shopping experience for its customers at all 18 retail locations. The scenting is designed to create greater customer dwell time and increase purchasing intent for this innovative retailer.

The mall is certainly not dead in Puerto Rico, where Taubman Centers Inc. held the grand opening for the Mall of San Juan on Thursday.

The island's first upscale shopping center features a singular collection of retailers, more than 60% of which are unique-to-market and the Caribbean's only Nordstrom and Saks Fifth Avenue. The 650,000-square-foot shopping center was developed through a partnership between Taubman and New Century Development, Inc.

Kleinfeld Hudson’s Bay, a luxurious 14,000-sq.-ft. bridal shop on the top floor of the Hudson’s Bay flagship and headquarters building in Toronto, took the top prize — Store of the Year — in the Association for Retail Environments 2015 Design Award.

On the eve of its next fundraising campaign, Publix is celebrating 20 years of raising more than $51 million for the March of Dimes.

To support more breakthroughs for babies, the grocery giant will ask its customers to join them in their annual fundraising drive from April 6-26. The register campaign coincides with March for Babies, the March of Dimes signature event, which occurs on April 25 in most areas. Associates will sell the cutouts at the checkout and ask customers to sign their name or the name of a baby they love.

Shoppers had a hankering for more yogawear during the holidays, as retailer Lululemon saw better-than-expected traffic and results for the fourth quarter.

Net revenue for the quarter increased 16% to $602.5 million from $521 million in the fourth quarter of fiscal 2013. Same store sales increased by 8% for the fourth quarter.

Proctor & Gamble is trying to increase Latina interest in its products with a new “Living Fabulosa” (living fabulously) initiative.

It is part pf the company’s Orgullosa campaign, which highlights the unique and complex experience of the modern, bicultural Latina -- the Nueva Latina.

At the recent GlobalShop show in Las Vegas two trade groups serving the visual merchandising industry said their boards voted to pursue a merger agreement.

The boards of directors of the Association for Retail Environments (ARE) and the Point of Purchase Advertising International (POPAI) voted to enter a due diligence phase and work in good faith toward a definitive agreement to merge the two associations.