-
Survey: Top priority of CEOs is...
Digital transformation is CEOs’ number one priority this year. To make this a reality, chief executives are investing their capital in the Internet of Things (IoT), big data, robotics, and augmented reality, according to “CEO Viewpoint 2017: The Transformation of Retail,” a report from JDA Software Group and PwC. -
Twitter makes direct messages more personal
Twitter is taking a new approach to “humanize” its business partners’ customer service-based “Direct Messages.” Twitter’s new feature – “Custom Profiles in Direct Messages” – allows businesses to better emphasize the human element in private conversations, as well as more clearly indicate when a bot is speaking, according to Twitter.

