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ICSC: Technology and personalization drive the retail experience
As shoppers demand a streamlined, more personalized shopping experience, retailers are adopting solutions that can draw customers into their stores. This was revealed in the “ICSC Retail Technology Survey.” The report, which was conducted February 16-19, surveyed 1,022 adults 18 years of age and older. Consumers of all ages want more access to information — and they expect retailers to respond to this demand. -
RILA and Accenture launch tech innovation center
The Retail Industry Leaders Association (RILA) and Accenture on Monday announced the launch of a new initiative that will explore the impact that technologies such as artificial intelligence and virtual reality will have on the retail industry. RILA’s new (R)Tech Center for Innovation will also help retailers create innovative ways of doing business.

