Skip to main content

Artificial Intelligence

  • Survey: Gen Z loves digital shopping tools — and physical stores

    Move over millennials, Gen Z is snapping at your heels. And retailers should take note.    Retailers looking to capture share of wallet and brand loyalty from Gen Z – the most  digitally- and socially-engaged generation to date — need to step up their focus on new ways of engagement. But they also should pay attention to their physical stores.   

  • Spotlight on Sign Management Management

    Retail signs have undergone a major evolution in recent years fueled by the adoption of digital technologies. Marilyn Brennan, business development manager at Egan Sign, spoke with Chain Store Age about the status of sign management in retail.

    What trends are you seeing with regard to retail sign programs?

  • Driving Unified Commerce — with Drones

    The quest to be a leader in unified commerce remains on top of retailers’ to-do lists. And those companies that tap the power of drones could be positioning themselves to become leaders in the game.

    A process that breaks down operational silos, unified commerce requires retailers to transform their organization, business processes and technology to align with customer demands. The result: the ability to drive a top-notch, frictionless, non-frustrating and valuable customer experience.

  • GameStop Updates its Analytics Game

    Video game retailer focuses on improving online post-purchase experience

    GameStop’s shoppers are becoming increasingly digital — an evolution that is also narrowing the window between when shoppers purchase merchandise and when they expect to receive it.

    Eager to stay engaged with shoppers within this shrinking post-purchase gap, GameStop launched a new e-commerce strategy just prior to its holiday rush focused on driving post-purchase revenue and creating more satisfied customers during this critical selling period.

  • Robots Set to Revolutionize Store Experience

    Steve Carlin, VP and general manager of SoftBank Robotics, spoke with Chain Store Age about how robots are helping to reinvent the in-store shopping experience.

    What trends are advancing interest in robot technology at the store level?

    A few trends have helped set the stage for in-store robotics.

  • Study: Virtual reality market to hit $9.2 billion by 2021

    The proliferation of cheaper, mass-produced consumer-grade virtual reality (VR) applications are finding their niche in retail.   The technology, which was often synonymous with customized and expensive equipment, has been a long-time staple for military training, civil flight training, and industrial 3D modeling.   

  • Survey: Top priority of CEOs is...

    Digital transformation is CEOs’ number one priority this year.   To make this a reality, chief executives are investing their capital in the Internet of Things (IoT), big data, robotics, and augmented reality, according to “CEO Viewpoint 2017: The Transformation of Retail,” a report from JDA Software Group and PwC.  

  • Report: Robo-baristas hit San Francisco

    A new coffee shop is open in San Francisco. The blend of the day: artisan coffee and automated technology.   Taking a page from the AmazonGo experience, Cafe X is an automated coffee shop that opened in San Francisco’s Metreon mall on Jan. 30, according to the Los Angeles Times.   
X
This ad will auto-close in 10 seconds