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Survey: Marketers seek personalized interactions
Somerville, Mass. – Almost all (91%) of marketers either use or intend to use personalization for online customer interactions within the next year. According to a new survey from real-time personalization provider Evergage, nearly one in two marketers surveyed (49%) intends to increase their budgets for personalization in the year ahead, with 80% planning to increase them significantly (by more than 10%).
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DirectBuy takes different approach to business intelligence
Membership buying club DirectBuy Inc. takes an unusual approach to retailing. It offers paid members the chance to directly purchase goods from manufacturers and wholesalers, without paying retail markup
So perhaps it is to be expected that 50-plus-store DirectBuy, which also offers online and in-home shopping options to its 250,000-plus members, approaches business intelligence (BI) a little differently, as well.

