Supermarket chain suspends political contributions after protestsPublix Super Markets, a perennial top finisher in customer service and customer satisfaction surveys, has been drawn into the nation’s political maelstrom. Survey: Canadian retailers investing in customer experienceIn today’s competitive Canadian retail landscape, wowing customers is more critical than ever. Consumer confidence remains at ‘historically strong’ levels Consumer confidence bounced back in May after a slight decline in April. Study: Email-driven smartphone purchases hit an all-time high Emails helped smartphone performance reach a milestone in the first quarter of 2018. CSA Exclusive: Adore Me gets personal with customers through AI Adore Me, the fast-growing intimate apparel brand, wants to get more personal with its customers — and it is using its customer reviews to do so. Study: Digital assistants increase consumers’ purchase confidence Consumers are warming up to digital assistants to better navigate complex online assortments, and make better purchase decisions. These retailers are emailing customers too often… Call it email overload. The best department store in the world is… Tech repair brand on fast track with expanding store footprint uBreakiFix is on a roll. Blockchain in Retail: Building a new level of consumer trust Cheerleaders for blockchain say the technology will be as disruptive for retail as the advent of online shopping. First Previous 1081 1082 1083 1084 1085 Next Last