Zulily zeroes in on comparison shoppersThe online specialty retailer is matching prices from two major competitors. Study: Automated call centers carry hidden costA new survey indicates call center automation drives away customers, incurring losses. CSA Exclusive: Chipotle will fill your order – however and wherever you choose Chipotle Mexican Grill is connecting the digital and in-store sides of the customer experience. Report: Rent the Runway cites warehouse system in service issues The fashion rental pioneer is reportedly facing widespread complaints of late and missed deliveries. Kendra Scott keeps customers informed with inventory awareness A fast-growing specialty jewelry retailer leverages granular data insight for targeted recommendations. Survey: Social media affects less than half of consumers Social influencers in particular are failing to resonate with many shoppers. Hot Topic stays on top of the latest data trends The specialty apparel/accessories retailer is automating the collection and analysis of data. Casey’s General Stores gets specific about customer feedback A Midwest convenience store retailer is responding to store events in real time. Lucky Brand doesn’t leave customer experience to chance Lucky Brand is obtaining new levels of enterprise visibility in an effort to maximize customer satisfaction. Microsoft takes competition with Amazon to new level Microsoft is competing with Amazon – by helping retailers compete with Amazon Office Depot combats in-store wait times with mobile app The office supply retailer is seamlessly removing stress from its brick-and-mortar print and copy services. CSA Exclusive: Amazon Web Services leverages heritage for retail innovation Amazon Web Services (AWS) is on a mission to move retailers, even Amazon, to the cloud. First Previous 311 312 313 314 315 Next Last
