Study: Identifying customers poses a challenge to retailersRetailers are using customer identification technology, but not always in the right way. Retail innovation: it’s all in the detailsToday’s headlines are full of stories about technology disrupting the retail industry—from robots and drones in stores, to mobile self-checkout and “scan & go” models, to a major European supermarket chain using blockchain to track milk. CSA Exclusive: Carter’s grows into new omnichannel shopping option Vertical children’s apparel retailer Carter’s is joining the buy online pick up in store (BOPIS) revolution. Smart & Final ensures smooth store ops with managed services The value-oriented grocery retailer hopes to maximize in-store customer experience with optimized store systems management. CSA Live from eTail Boston: CarMax disrupts operations for omnichannel success The nation’s largest used car retailer is not resting on its laurels as it adapts to today’s customers. 7-Eleven brings fast payments to city that never sleeps New Yorkers are famous for being in a rush, and 7-Eleven Inc. is now offering them a self-checkout option. Guest Column: Increasing retail sales by bridging IoT, geospatial and AI Consumer behavior changes rapidly and is heavily influenced by a person’s mood. Shopify embeds chat feature into online stores E-commerce platform enables seamless real-time conversations with customers. Store shoppers will pay extra for service A new study suggests the expense of staffing stores is worth it. Global retail conglomerate unifies brands and channels Apparel Group streamlines back- and front-end processes across more than 75 brands. L.L. Bean hikes up seamless customer engagement A major outdoor apparel and gear retailer is seeking an enterprise view of customers, inventory and orders. Tech Viewpoint: Nike acquires Celect – two pros and a con Nike has acquired a demand forecasting startup – is it a good idea? First Previous 314 315 316 317 318 Next Last
