Walmart Health provides connected control to customersWalmart is streamlining the customer experience in its new healthcare format. Pizza Hut works on delivery - of improved customer experienceThe quick-service pizza chain is continuing efforts to create an engaging customer journey across channels. Michaels brings seamless shopping to Canada The Michaels Companies Inc. is now offering omnichannel services such as buy-online-pickup-in-store (BOPIS) north of the border. Pandora contains IT services on cloud Pandora is consolidating its cloud-based technology architecture. Study: Customers want a consistent experience, but do retailers offer it? Retailers who offer truly seamless shopping may gain a large competitive advantage. Albertson’s rewards gas customers for ExxonMobil fill-ups Albertson’s shoppers on the East Coast have new opportunities to save on fuel. Guest Column: For a competitive edge, embrace the cloud With the 2019 holiday season coming up fast, more retailers are investing in cloud technology to gain an advantage over their rivals. CSA Exclusive: Bob’s Discount Furniture builds lifelike digital experience National furniture retailer supports seamless retailing with augmented reality. Exclusive Q&A: Triumph achieves customer service victory with text-based interaction Vertical motorcycle retailer revs up intimacy of marketing and call center operations. Canadian discounter takes off with mobile loyalty program Giant Tiger Stores Limited is expanding its GT VIP mobile loyalty offering to stores in Ontario. Survey: Return policies critical to e-commerce success Online shoppers will avoid retailers who lack the right return capabilities. Study: Convenience is key to buy-online-pickup-in-store success A new secret shopper study reveals that simply letting customers pick up online purchases in-store is not enough. First Previous 312 313 314 315 316 Next Last
