ARTICLES BY THIS AUTHOR
- 3/25/2021
BDO Q&A: Four questions about the state of retail
CSA spoke with David Berliner, leader of BDO’s restructuring and turnaround service, about the state of retail after such a disrupted year. - 3/24/2021
Amazon rolls out on-site vaccine clinics
Frontline personnel at select U.S. Amazon locations will receive COVID-19 vaccinations. - 3/24/2021
Bed Bath & Beyond overhauls inventory management as part of tech plan
Bed Bath & Beyond Inc. is focusing on inventory management in the next phase of its $250 million program to drive modernization and innovation in its technology platforms. - 3/24/2021
Lowe’s celebrates spring – all April and across channels
Fans of spring have a month of themed omnichannel events to look forward to at Lowe’s. - 3/24/2021
CSA Exclusive: FTD florist forecasting partnership blooms
A leading specialty floral and gifting retailer is improving its customer experience by closely collaborating with independent florist partners. - 3/24/2021
Survey: Customer experience initiatives should not end with COVID-19
Consumers appreciate the increased digital engagement from brands during the pandemic, and want it to continue beyond COVID-19. - 3/24/2021
Chipotle drives innovation forward with robotic delivery investment
Chipotle Mexican Grill is diversifying its digital presence by investing in autonomous delivery vehicle provider Nuro. - 3/23/2021
McKinsey: Vaccination accelerates consumer spending
Consumers who have been or plan to be vaccinated are more likely to engage in a variety of purchases. - 3/23/2021
Gap extends warehouse robotics to returns processing
Gap Inc. will utilize a smart robotic solution to streamline how it handles returns. - 3/23/2021
eBay stacks the deck for trading card sellers with scan-based listings
Soon, creating an eBay listing for collectible card games will be as easy as scanning a card’s image with a smartphone.