Dan Berthiaume

Dan Berthiaume

Senior Editor, Technology

Author Profile

Dan Berthiaume is senior editor, technology, at Chain Store Age. He is a recognized expert on retail technology and is well versed in all things tech, having covered the space since 1998.

Dan’s “Retail Insights” technology column was recognized by the prestigious Eddie & Ozzie Awards. He has been quoted and interviewed by a variety of publications and news sites, including CNBC, and has served as a moderator and session host at numerous industry events.

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ARTICLES BY THIS AUTHOR

11/16/2020
Best Buy powers up same-day delivery with Instacart
A consumer electronics giant is joining the growing range of non-grocers to collaborate with online delivery platform Instacart.

Dan Berthiaume
11/16/2020
Simon adds new omnichannel returns offering
A major mall operator is now partnering with two different platforms for in-store returns of online purchases.

Dan Berthiaume
11/16/2020
CSA Q&A: Fabletics avoids pandemic layoffs with ‘omni-associates’
An omnichannel activewear retailer transitioned store associates to digital customer service roles during the COVID-19 shutdown.

Dan Berthiaume
11/16/2020
Claire’s to drive new store growth with location-based analytics
Claire’s Stores Inc. will develop customized sales forecasting models to help make real estate decisions.

Dan Berthiaume
11/16/2020
Amazon shakes up pharmacy landscape with launch of online prescription service
CVS Health and Walgreens are already feeling shock waves from the opening of Amazon’s new online drugstore.

Dan Berthiaume
11/15/2020
Walmart sells most of Japanese business for $1.6 billion
Walmart is strategically reducing its stake in Seiyu while pledging to support the Japanese grocer’s omnichannel transformation.

Dan Berthiaume
11/15/2020
Sonic creates boom in app usage with text campaign
Sonic Drive-In is boosting downloads, account signups, and purchases placed via its mobile app.

Dan Berthiaume
11/15/2020
Exclusive Q&A: Online CBD retailer stays straight with regulations
Online retailer Herbstrong is leveraging technology, strategy and common sense to navigate the unique complexities of the CBD product market.

Dan Berthiaume
11/15/2020
CVS makes first move with PayPal contactless payment
CVS Pharmacy is the first major national retailer to offer touch-free payment with PayPal and Venmo QR codes at brick-and-mortar stores.

Dan Berthiaume
11/15/2020
Amazon pilots paid virtual shopping service as part of Black Friday promo
Amazon is including a discount on a paid interactive experience called “Amazon Explore” as part of its Black Friday promotion, which starts Friday, Nov. 20.

Dan Berthiaume
11/12/2020
Report: Hackers may have obtained North Face customer data
The North Face is reportedly notifying customers of a breach that may have exposed information from their accounts with the retailer.

Dan Berthiaume
11/12/2020
Amazon to open third Mississippi supply chain facility
Amazon plans to launch a new, state-of-the-art fulfillment center in Madison County, Miss.

Dan Berthiaume