Dan Berthiaume

Dan Berthiaume

Senior Editor, Technology

Author Profile

Dan Berthiaume is senior editor, technology, at Chain Store Age. He is a recognized expert on retail technology and is well versed in all things tech, having covered the space since 1998.

Dan’s “Retail Insights” technology column was recognized by the prestigious Eddie & Ozzie Awards. He has been quoted and interviewed by a variety of publications and news sites, including CNBC, and has served as a moderator and session host at numerous industry events.

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ARTICLES BY THIS AUTHOR

11/30/2020
Rite Aid taps inclusion leader to head diversity efforts
Rite Aid is supporting its corporate transformation strategy with the hire of a new VP of diversity, equity and inclusion.

Dan Berthiaume
11/30/2020
Northeast supermarket operator personalizes customer promotions
The Golub Corp. is obtaining a single view of customers at its Price Chopper banner to tailor interactions across direct mail, weekly flyers, and digital/email programs.

Dan Berthiaume
11/30/2020
Amazon, Blackberry team up on responsive in-vehicle system
Amazon Web Services will develop and market the Blackberry Ivy intelligent vehicle data platform.

Dan Berthiaume
11/30/2020
Home Depot launches skilled trades education initiative
The Home Depot is expanding its commitment to address the skilled labor gap with a new omnichannel job training and placement program.

Dan Berthiaume
11/30/2020
Cyber Monday sales break $10 billion
The largest online shopping day in U.S. history capped off the most successful Cyber Week (Thanksgiving – Cyber Monday) yet.

Dan Berthiaume
11/30/2020
Amazon touts its early holiday success
So far, Amazon is experiencing its most successful holiday season ever.

Dan Berthiaume
11/29/2020
Fashion retailer Rainbow brightens omnichannel customer service
Rainbow Shops is bursting through the gloom of siloed data to provide customer service agents with crucial information needed to resolve issues.

Dan Berthiaume
11/29/2020
CSA Q&A: Holiday success depends on supply chain, discounts, safety
Retailers seeking a happy holiday season need to get customers products quickly and safely, at a good value.

Dan Berthiaume
11/29/2020
Black Friday weekend breaks e-commerce records
Consumers may have avoided stores during Black Friday weekend, but they didn’t stop holiday shopping.

Dan Berthiaume
11/29/2020
J.C. Penney debuts livestream holiday shopping show
J.C. Penney is offering live digital shopping for holiday merchandise on Facebook, YouTube, and its e-commerce site.

Dan Berthiaume
11/29/2020
Target shifts from Black Friday into Cyber Week
Target is running its largest-ever Cyber Week digital sales event through Saturday, Dec. 5.

Dan Berthiaume
11/24/2020
Retailers jump on ‘buy now, pay later’ trend as holidays approach
Leading retail chains including Neiman Marcus, Saks Off 5th, GameStop, and Express are adopting various omnichannel flex payment platforms.

Dan Berthiaume