ARTICLES BY THIS AUTHOR
- 10/14/2021
Walmart beta tests text-to-shop feature
Walmart customers may soon be able to text their shopping list. - 10/14/2021
Drive-thru grocer puts in-store spin on ultrafast fulfillment
A drive-thru grocery chain that fulfills orders within minutes is applying the methodology behind ultrafast delivery to in-store pickup. - 10/13/2021
Amazon reportedly in the market for used long-range cargo jets
Amazon is doing some shopping as it looks to deal with port delays and other supply chain issues on its own. - 10/13/2021
CSA Exclusive: COVID-19 accelerates change in customer expectations
A webinar from RSR Research highlighted how the pandemic has intensified an already significant period of evolution in how retailers serve customers. - 10/13/2021
Amazon opens new Washington air hub, distribution facility
Amazon continues to expand its Amazon Air freight capabilities. - 10/13/2021
Study: Consumers follow brands on Pinterest, TikTok
Brands looking for followers should create a presence on Pinterest and TikTok, and “influencers” may not be so influential. - 10/13/2021
Instacart expands Quebec footprint with Sephora, Staples, H&M
Instacart is expanding its presence in Quebec, including the addition of two major retailers to its platform and a major hiring initiative. - 10/13/2021
Sephora introduces new same-day delivery, live help services
A beauty giant is expanding its same-day delivery options and reintroducing an online shopping advisory tool. - 10/13/2021
Target keeps inventory moving in face of supply chain congestion
As retailers grapple with supply chain problems, Target is confident its proactive investments in fulfillment technology, distribution hubs and 24/7 supply chain operations are paying off as the holiday season approaches. - 10/12/2021
Circle K retrofits store with cashierless checkout
Circle K is now offering an artificial intelligence (AI)-based, fully checkout-free shopping experience in a Tempe, Ariz. store. - 10/12/2021
99 Cents Only launches two-hour delivery at 300 stores
A leading extreme-value chain is the latest retailer to partner with online delivery platform Instacart. - 10/12/2021
Exclusive Q&A: Party City gets sales bump from email marketing with AI
A leading party goods retailer is utilizing artificial intelligence technology to increase the engagement and open rates of customer email campaigns.