Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 1/26/2021
Survey: Retailers misjudge consumer product priorities
Customers are less interested in where clothing and footwear are manufactured than retailers think. - 1/26/2021
Walmart ramps up in-store automated fulfillment in rivalry with Albertsons, Kroger
Walmart is expanding upon a successful pilot of store-based “local fulfillment centers.” - 1/26/2021
Sam’s Club loyalty members can join new Mastercard rewards program
Sam’s Club, Mastercard, and Synchrony are all teaming up to expand the benefits available to Sam’s Club Plus participants. - 1/25/2021
Report: Bonobos database breached by notorious hacker
A cyberattack has reportedly exposed customer information of a Walmart-owned omnichannel menswear brand. - 1/25/2021
Amazon expanding Boston tech hub, plans 3,000 new jobs
Amazon is making major additions to its office space and professional staffing in Boston. - 1/25/2021
Sainsbury’s introduces recipe for easy shopping
Britain’s second-largest supermarket retailer is providing customers with smart, recipe-based shopping lists. - 1/25/2021
QVC debuts on YouTube TV
A leading multiplatform retailer is joining a live TV streaming service with more than 3 million subscribers. - 1/25/2021
Urban Outfitters links contact center staffing to customer needs
Urban Outfitters is combining customer engagement and workforce data to maximized the effectiveness of contact center operations. - 1/25/2021
1-800-Flowers offers digital solutions for Valentine’s Day shoppers
1-800-Flowers is making it easier for customers to celebrate Valentine’s Day – even in the face of COVID-19 restrictions. - 1/25/2021
Study: E-commerce market will continue strong growth in 2021
The number of global e-commerce users is expected to increase by 400 million in the coming year.
