Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 1/21/2021
Mattress Firm renews omnichannel financing program
Customers at the nation’s largest specialty mattress retailer will continue to have access to digital financing tools from Synchrony. - 1/21/2021
Survey: Many consumers will continue online habits post-pandemic
More than four in 10 U.S. consumers will do more online shopping post-pandemic. - 1/21/2021
This is not your father’s retail fulfillment center
Robots, customer-centric delivery hubs, and micro-fulfillment are transforming the traditional retail fulfillment center model. - 1/21/2021
Best Buy commits $44 million to expand college, career opportunities
Best Buy is expanding upon its efforts to support black, indigenous and people color (BIPOC) students. - 1/21/2021
Major retailers continue push for COVID-19 vaccination
Amazon, Walmart, and Walgreens are all taking an active role in administering the COVID-19 vaccine. - 1/21/2021
Amazon plans five supply chain facilities in Quebec
Amazon is making a major investment in its Canadian fulfillment infrastructure. - 1/21/2021
Zappos becomes exclusive UFC wholesaler in U.S.
Zappos.com will create officially licensed fan gear and lifestyle apparel for UFC. - 1/21/2021
CSA Exclusive: EY sees permanent shifts in consumer behavior
Jeff Orshell, EY Americas consumer retail leader, recently shared his thoughts on how retail will continue evolving in 2021 and beyond, as the COVID-19 pandemic begins to subside. - 1/21/2021
Survey: Online customer service misses the mark
Retailers are frustrating online shoppers with their customer service efforts, at their own risk. - 1/21/2021
Athleta expands assortment of extended sizing
A specialty apparel retailer is making 70% of its spring 2021 collection available in extended sizes.
