TECHNOLOGY

Britain’s second-largest supermarket retailer is providing customers with smart, recipe-based shopping lists.

The number of global e-commerce users is expected to increase by 400 million in the coming year.

Urban Outfitters is combining customer engagement and workforce data to maximized the effectiveness of contact center operations. 

A Target-owned online delivery platform is rewarding shoppers who stayed busy little elves during the 2020 holiday season.

Coborn’s Inc. has dramatically boosted customer engagement by creating and delivering personalized offers to shoppers.

A Northeast grocer and a CPG giant are virtually reaching out to consumers looking for products and ideas for their at-home Super Bowl celebrations.

Walmart is continuing to expand its usage of drone delivery in a new partnership with Coca-Cola.

Amazon is using a combination of automated and manual review of products and content on its site to flag and remove offensive items.

Nike is providing shoppers with an augmented reality-based outdoor challenge – within the four walls of its “House of Innovation” store in Paris, France.

The Kroger Co. is following through on a pledge to build a leading-edge automated warehouse facility in the Southwest region.