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Omnichannel

  • Coach re-tools omnichannel strategy

    Coach has hired Demandware to help re-launch its website on a new platform to better serve its omnichannel needs.

    Coach says it switched from its previous platform to Demandware’s cloud solution to gain greater business agility and to fuel growth across channels and geographies.

  • Nordstrom to open store in Westfield Century Center in 2017

    Seattle -- Nordstrom said it plans to relocate its store in Westside Pavilion, Los Angeles, to a new site in Westfield Century City Los Angeles.

    The new, three-level, approximately 149,000-sq.-ft. store is expected to open in 2017 as part of an $800 million redevelopment of Westfield Century City that includes a near doubling of specialty retail square footage. Nordstrom will continue serving customers at its Westside Pavilion store until it relocates.

  • Neiman Marcus launches own mobile payment system

    Neiman Marcus is taking omnichannel retailing to a whole new level by integrating payment technology into its already successful store app.

    The NM Mobile Wallet is the first deployment of a mobile wallet capability created specifically for a retail card partner, enabling customers to quickly and easily make in-store purchases at Neiman Marcus Group stores without their physical credit card. Consumers can enjoy this simplified payment function with transaction authorization and information technology supported by Capital One.

  • Bergdorf Goodman goes worldwide with Web sales

    New York - Luxury retailer Bergdorf Goodman has partnered with Borderfree, a provider of international cross-border e-commerce solutions, to open its website and sell to international shoppers with BFX, Borderfree’s new global e-commerce platform for retailers.

  • Target lowers free shipping threshold to $25, undercutting Walmart

    Minneapolis – While some retailers have been raising their spending threshold for free shipping in the past year or so, Target Corp. is taking the opposite approach. Target now offers free shipping for orders of $25 or more. The retailer said the price cut follows an enthusiastic response to its free-shipping offer during the holiday shopping season.

    That is half the $50 minimum Target previously required for free shipping. The free rate applies to standard shipments that take three to five business days to arrive.

  • Amazon wears Prada

    Seattle – Amazon.com is not the devil by any means, but the e-commerce giant is reportedly interested in “wearing” Prada and other high-end brand names on its site. According to Bloomberg, Amazon is in the midst of a major push to become a player in the word of designer fashion retailing.

  • Target slashes online shipping fees

    Target is raising the stakes in the free online shipping game by undercutting not only Walmart but now also Amazon.com.

    Target announced it has lowered the threshold for free shipping on online orders to $25, making it among the most competitive among major retailers. Its previous free-shipping minimum was $50, which placed it in the higher end of the spectrum.

  • Study: Four in 10 mobile shoppers compare prices

    Nuremberg, Germany – Some observers have suggested the practice of consumers using their mobile devices to check prices at rival retailers while in a store, is on the wane. However, a survey of mobile phone users in 23 countries (including the U.S.) from GfK found 40% compare prices at other retailers while in a store.

    Forty percent also contact a friend or family member for advice, while 36% take pictures of products that they might buy.

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